Description The team is in the process of maturing their IAM program and are looking for IAM Engineer to assist with this process. This team will be onsite two days a week in downtown Chicago. • Point of Contact for all IAM support inquiries and escalations • Manage a ticket queue by prioritizing, assigning, and following up according to established SLO’s • Subject matter expert for all IAM policy, governance, process, procedure, and technology • Facilitate and ensure timely completion of the Bank’s Quarterly Attestation process, and other required periodic processes • Handle access provisioning and de-provisioning tasks as assigned, adhering to established deadlines • Conduct tasks related to all layers of the account management lifecycle • Create and manage Roles needed to support the onboarding of new applications by the Bank • Assist with efforts to modernize and mature the Bank’s access management program and practices • Act as IAM liaison by building relationships and collaborating with key IAM stakeholders across the organization • Conduct ongoing training and outreach sessions with IAM team members, end users, role owners, and stakeholders • Identify and drive process improvements, self-service, and automation opportunities • Collaborate with the IAM Development and Project team to identify defects, bugs, or enhancements to the IAM platform • Facilitate and coordinate UAT and validation activities for IAM and other related deployments and changes • Create, update, and maintain documentation of IAM procedures and processes • Workday, One Identity Manager (OIM), Active Directory, Azure, Active Roles, and ServiceNow knowledge • 2-3 years of IT Support experience with a focus on IT Security and IAM • Review RBAC for application integrations within an environment to consolidate roles and streamline processes • Administer identity lifecycle management processes, ensuring timely and accurate provisioning and de-provisioning of user accounts and access rights. • Collaborate with cross-functional teams to integrate IAM solutions with enterprise applications, directories, and infrastructure components. • Conduct regular provisioning reviews and audits to ensure compliance with regulatory requirements and internal security policies. • Evaluate business impact and risk exposure based on the level of access granted and make recommendations where improvements should be made. • Maintain understanding of business processes to aid in managing enterprise identity and access. • Troubleshoot IAM-related issues, investigate root causes, and implement corrective actions to maintain system availability and integrity. • Develop and maintain documentation, procedures, and guidelines related to IAM operations and processes. • Stay informed about emerging IAM technologies, trends, and best practices, and make recommendations for continuous improvement. • Provide technical guidance and mentorship to junior members of the IAM operations team. Additional responsibilities: o AWS and/ or identity authentication experience provisioning accounts and account set-up o Non-Human access management requests and support o Executing Consistency Checks (automated and manual) o Overseeing and supporting attestations o Running recurring control processes (reminder tickets) o Responding / remediating control alerts / tickets o Support for complex role changes, (reorgs, role lifecycle, etc.) Skills security, provisioning, identity access management Top Skills Details security,provisioning,identity access management Additional Skills & Qualifications • Bachelor's degree or relevant experience in Computer Science, Information Technology, or related field. • 2 to 3 years of professional experience in identity and access management operations, with a focus on IAM technologies and processes. • Hands-on experience with IAM platforms such as Microsoft Azure Active Directory, One Identity Manager, or similar. • Hands-on experience managing user access and authentication in Amazon AWS. • Proficiency in implementing and managing user provisioning, access controls, and authentication mechanisms. • Excellent analytical, problem-solving, and decision-making skills. Experience Level Intermediate Pay and Benefits The pay range for this position is $50.00 - $60.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Chicago,IL. Application Deadline This position will be accepting applications until Jan 29, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.