Strategy and Technology lays the path for Nokia's future technology innovation and identifies the most promising areas for Nokia to create new value. We set the company's strategy and technology vision, offer an unparalleled research foundation for innovation, and provide critical support infrastructure for Nokia.

The team you will be a part of

The Identity and Access Management (IAM) team provides services for Nokia's workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities.

We are seeking an experienced IAM specialist to support Nokia IAM services such as LDAP, RADIUS, and API's. IAM T2 Specialists most often interface with IAM T2, Service Delivery Management, and surrounding subject matter experts.

3+ years of hands-on LDAP support experienceStrong understanding of LDAP v3 directory servicesExperience with RADIUS as well as modern authentication protocolsExperience supporting application integration types ranging from flat files to REST APIBachelor's degree in computer science, information technology, electronics and communication background.Understanding of networking, firewalls, PKI, and TLSExperience with Unix/Linux operating system commands, utilities, and scriptingIncident, problem, and service request ticketing experienceProblem-solving skillsFluent verbal and written English language and communication skills

Preferred candidates will also have:

Experience working with ForgeRock Directory ServicesExperience with FreeRADIUSExperience with Microsoft Entra IDITIL foundation certificateSQL experienceExperience with scripting (PowerShell, JavaScript, Python, etc.)Knowledge on cloud services, such as GCP and Azure

As part of the team, you will:

Solve incidents and service requests Solve technical problems with the IAM servicesDirectly support integrations for customer applicationsPerform recurrent maintenance tasks within servicesMonitor the current environment and take proactive actions to maintain the servicesParticipate in service upgrade and enhancement projects