Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

The Role:

Provide an accounting administration service for specified Business Units within Howden Group Holdings. Achieve targets, develop the business and deliver an excellent comprehensive service. Ensure that responsibilities are completed in accordance with the relevant Company and/or Group policies.

Key Responsibilities:

Develop positive relationships with the Business Units, Suppliers & Markets

Behave with all clients (both internal and external) fairly and ethically

Assist with reviewing and processing of IBA payment requests

Handle and maintain own portfolio of Insurers.

Forward IBA settlements to cashiers within agreed timeframe

Resolve queries promptly and efficiently, in a courteous and efficient manner consistent with agreed Service Level timeframes

Ensures cash identification and matching tasks are completed in a timely manner

Assist with the reconciliation of accounts to markets and clients, as the need arises

Ensure Notice of Cancellation letters received directly from insurers are forwarded to relevant departments, so that they can action, as appropriate

Promptly bring to the attention of management any issues that may have a detrimental effect on the department or Company as a whole

Ensure up to date records are maintained at all times on the Company systems for the department and that information is appropriately filed

Skills & Attributes:

Customer focused

Strong written and face to face interpersonal skills

Attention to detail with ability to produce accurate documentation and to file documents appropriately

Ability to work optimally within a team

Focus on achieving results

Proficient IT skills, including but not limited to Microsoft Word, Excel

Ability to communicate optimally, both verbally and in writing, with internal and external team members

Able to undertake and demonstrate competence in technical training, as the need arises by the industry regulator

Experience not crucial, training will be given.  However, preference will be given  to applicants who have some experience of working within IBA.

It will be an advantage if the applicant has an understanding  of processes and procedures within the insurance market

Professional Qualifications

GCSE’s (or equivalent) including Maths and English crucial (to Grade C)

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs.  Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)