Overview Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Our Nail Technician position is responsible for administering manicures and pedicures with accompanying hand and foot massage as scheduled by spa concierges. Inn at Bay Harbor Team Members and their eligible family members are provided with a benefit package like no other. Working here gives you access to both Boyne Resorts and Marriott team discounts worldwide. Simply put, you get the best of both worlds. Some perks of working full time year-round for Inn at Bay Harbor include: A free Golf Pass and Ski Pass for both you and your family A free The Highlands downhill mountain bike park season pass for you and your family 40% off at the various Boyne Resorts Restaurants 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain Free Passes to Avalanche Bay Water Park at Boyne Mountain Discounts on Boyne Resorts lodging for Friends and Family Discounts at Marriott hotels worldwide for Friends and Family Tuition Reimbursement Service and Loyalty Bonus Program – up to 5% of gross wages per season! PTO and Paid Sick Leave Health/Dental/Vision Insurance Responsibilities The Nail Technician's typical job function's include: Providing consistent professional treatments in accordance with spa protocols and accepted certification practices Properly caring for equipment and use proper amounts of product to assist with cost controls Having complete knowledge and understanding of all services and products while educating and training guests in these areas Actively promoting home care programs, meeting minimum retail sales goals Upholding the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures Performing prep work and properly clean and restock room as required Communicating to management any and all occurrences involving staff or guests in the spa that require attention Actively promoting the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available Handling guests’ questions and concerns professionally and courteously Providing accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction Communicating to management any and all occurrences involving staff or guests in the spa that require attention Possessing ability to work without direct supervision Regularly attending, participate in and support training and staff meetings for the spa Assisting in all areas of spa operation as requested by management Qualifications This position might be for you if: You are at least 18 years old You are available to work evenings, weekends and holidays You possess a current Michigan license You have previous spa, customer service, hospitality and or therapy experience