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Exemption Status:

Non-Exempt

Schedule Details:

Scheduled Hours:

Shift:

1 - Day Shift, 7.5 Hours (United States of America)

Hours:

40

Cost Center:

71000 - 0737 FCT Worcester East

Union:

SEIU Local 509 Community Health Link

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Families and Communities Together (FCT) seeks to build on family strengths and available support systems to help children with serious emotional disturbance remain in or return to their communities.  FCT staff works with the family, child, appropriate state agencies and school staff to develop strategies that help improve child and family functioning.

Intensive Care Coordinators coordinate multiple services and supports for youth with Serious Emotional Disturbance (SED). The care coordinator facilitates the development of a Care Planning Team, assists the family and Team in identifying goals and developing an Individual Care Plan and Safety Plan.   The Care Coordinator works directly with the youth and family to implement elements of the Plan, and coordinates with other Team Members involved with the family to help the youth and family reach their goals.

Responsibilities:

Demonstrates a basic, functional knowledge of and endorses the CBHI values:  Child Centered and Family Driven, Strength-Based, Culturally Responsive, Collaborative and Integrated, and Continuous Quality Improvement.

Is able to engage youth and their families quickly and develop strong working relationships with youth, families, Family Partners, and any other individuals who participate on a family’s Care Planning Team (extended family, friends, other providers, school personnel, and/or state agency representatives)

Demonstrated ability to effectively communicate with youth, families, colleagues, and community members in a manner that is sensitive to their racial/ethic/cultural/class backgrounds.

Maintains the highest standards of ethics and demonstrates professional attitude and conduct

Assist in the creation and maintenance of a positive and collaborative working environment where all FCT employees and enrolled youth and their families feel welcome, supported, and comfortable.

All activities described here will be delivered at the FCT offices, in the community, or in the family’s home depending on the preferences of the enrolled youth and family.

Works to build strong, functional working relationships with enrolled youth and their families. 

Conducts assessments of needs, values, and strengths in full partnership with the enrolled youth and family which includes regular administration of the CANS.

Works with each youth and family to assemble a Care Planning Team composed of family members, their natural supports, and, if applicable, state agency representatives, school personnel, providers, and other significant persons.

 Coordinate and facilitate Care Planning Team meetings to develop an individualized Care Plan for each enrolled youth and their family which includes a Risk Management / Crisis Plan.

Works closely with the FCT Family Partner, the family, and the Care Planning Team to implement, monitor and modify the Care Plan as needed, and serves as an advocate/liaison for the family when appropriate to access new or different services.

Works in collaboration with the family to communicate with and involve other key individuals who have contact with the family such as teachers/school personnel, youth services workers, physicians, probation officers, lawyers, who may not be participating on the Care Planning Team.

Facilitates and monitors service authorization in collaboration with each family to assure compliance with Community Healthlink policies, procedures, and annual budget.

Prepares all necessary paperwork such as assessments (including the CANS), court reports, service authorization requests, Care Plans, Crisis Plans, contact notes, daily service logs, etc.

Participates as appropriate in all meetings, training, evaluation/research,  supervision, quality management, and related activities as may be directed by the Supervisor of Intensive Care Coordination. 

Follow all policies and procedures of the agency.

Work assigned hours, which may include some weekend and evening hours.

Carries an after-hours pager and provides telephonic and, at times, face to face after hours support to youth and families as directed by the Supervisor of Care Coordination.

Perform other related job duties as assigned by supervisor.

Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.

This position is productivity bonus eligible.

Qualifications:

Grade C06: Clinician II- Intensive Care Coordinator: requires minimum qualifications of Bachelors degree in psychology, social work, or related human services field

Grade C12: Clinician III: Intensive Care Coordinator: Masters degree in a clinical course of study in behavioral health (social work, psychology, marriage and family therapy, counseling or related field) that meet the academic requirements for independent licensure in psychology, social work, marriage and family therapy, or mental health counseling in the Commonwealth of Massachusetts. Requires licensure as LMHC, LCSW, LMFT, or is actively working towards licensure in the Commonwealth of Massachusetts.

Grade C16: Clinician IV: Intensive Care Coordinator: Masters degree in a clinical course of study (social work, psychology, counseling or related field) and LICSW licensure or licensed Psychologist

Minimum of 2 years clinical experience with families and children

Bilingual candidates are strongly encouraged to apply

Current valid US-issued drivers license and ability to provide registered, inspected and insured automobile for work related purpose, including transporting clients in your own vehicle

Must be able to pass a CORI background check

 Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.