Job Title: Ice Cream Canada dCom KAM

Location: Toronto, Canada 

Terms & Conditions: Full Time

If you want to work for a global, leading Ice Cream player with €7.9bn Turn Over in 2023, come join Unilever Ice Cream! The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025. 

Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent as we build our diverse and inclusive culture. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organization. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us. 

JOB PURPOSE: 

Are you a customer centric relationship manager focused on improving business? Are you driven by data and demand generation? Do you love working in a team and thrive as an Individual Contributor? Do you have 3+ years of experience in dCommerce?  

We are looking for an Ice Cream Canada dCom KAM with experience across dCommerce. Reporting into the Associate Director CBD – Ice Cream, you will be responsible for the creation, implementation & acceleration of our dCom performance in Canada across our customer landscape, driving aggressive growth for one of the fastest growing segments within ice cream. 

Ice Cream dCom was born from an idea to place a cabinet in a food delivery partner’s HQ to test if consumers would be interested in ordering ice cream online in the same way they order pizza and burgers. Fast forward seven years and our ICNOW platform delivers smiles globally in more than 40+ countries and grew exponentially by ensuring consumers can have ice cream through many routes to purchase including Ice Cream with a Meal, Ice Cream with Groceries/Convenience, and Virtual TICS (The Ice Cream Shops).   

KEY RESPONSIBILITIES: 

Lead effectively the growth of Ice Cream business with Food delivery platforms, Food chains, Virtual Ice Cream Shops, Convenience and Gas retailers through applying best in class selling strategies 

Develop and drive best-in-class ice cream dCom strategies in Canada. 

Drive the digital penetration and digitization initiatives across the organization, working closely with Operations teams  

Manage the customer interface with key customer stakeholders, delivering ambitious growth targets and creating annual joint business plans with key channel partners  

Lead the execution of the 6P’s while maximizing ROI of promotions and trade and campaign investment to deliver targets within allocated budgets  

Work collaboratively with internal stakeholders (Strategy, Marketing, Finance and Supply Chain) on annual plans and opportunities.  

Measure and step up performance metrics across Grocery and Convenience channels.  

Working closely with Operations to roll out and execute ICNOW and dCom ice cream strategy with key channel partners across multiple channels.  

WHAT YOU NEED TO SUCCEED:  

Strong analytical, leadership and negotiation skills, combined with creative thinking to challenge the status quo and develop new ideas. 

Passion and dedication to succeed in a fast-paced work environment.  

Deep commitment to building talent and teams in an environment of diversity, inclusion, and psychological safety. 

Note: This position requires you to travel to and from the account, a valid drivers’ license in good standing is required 

Previous digital, account management or trade/consumer marketing experience (minimum 3+ years) is preferred  

Proven track record of driving solid business results, topline and profit growth, strategic annual planning, digital media investment and trade investment management. 

LEADERSHIP:    

PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results. 

CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers. 

BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change. 

PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others. 

What We Can Offer You 

Meet the Women of Customer Development | Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach | Life at Unilever | Careers with Purpose | World Class Career Development Programs | Check Out Our Space | Focus On Sustainability  

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Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at NA.Accommodations@unilever.com. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez communiquer avec nous au NA.Accommodations@unilever.com. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes.