Job Title: UKI Shopper Insight Assistant Manager
Location: Kingston-upon-Thames, UK, with possible office relocation to Central London in 2025
Terms & Conditions: Full- time Local Terms
If you are in the Unilever Ice Cream business or consider choosing to work for the Unilever Ice Cream business, you will work for the Global, leading Ice Cream player with €7.9bn Turn Over in 2023. The Ice Cream business is operating in a highly attractive category, as we are part of the 1 trillion snacking and refreshment industry, growing consistently at high pace. We have strong brands equities: 5 of top 10 selling brands including Wall’s, Magnum, Ben &Jerry’s. We are investing to unlock the full growth potential of Ice Cream as a standalone entity, once we separate from Unilever, which is planned to happen by November 2025.
Ice Cream has distinct characteristics from Unilever’s other operating businesses and the growth potential of Ice Cream will be better delivered under a different ownership structure. As Ice Cream company we are committed to developing and nurturing talent within our Ice Cream company. You will have ample options for career growth and exploration, allowing you for you to explore roles and opportunities across the new organisation. Your career development will be a priority for us, and we are dedicated to supporting your growth journey within the new company. We hope that you will want to build the new chapter of our Ice Cream history together with us.
ABOUT ICE CREAM: Life Tastes Better With Ice Cream
Unilever Ice Cream is the largest global Ice Cream Company in the world, with over 100 years of experience delivering a diverse range of indulgent, yet responsible, craft food experiences and treats delighting consumers. Committed to innovation, quality, and sustainability we have 35 brands, including 3 one billion Euro brands (Magnum, Wall’s, Ben & Jerry’s), a strong presence in over 60 countries, generating annual revenue of over $8 billion. All brands are driven to transform moments into memories through indulgent yet responsibly made and marketed products. We have a well-developed strategy to deliver growth and value creation which is clear on where to play and how to win.
We turn the ordinary into the extraordinary by designing unique and innovative Ice Cream experiences that make life taste better, creating joyful experiences. In our Ice Cream business, we’re crafting the future through innovation and imaginative minds, creating unique products. We spark moments of happiness for people and within the communities where we operate. However, it is not as simple as it may seem. As Ice Cream makers we are serious about happiness. With warm hearts, we create the coolest products.
JOB PURPOSE
You will be supporting the UKI CMI Lead in the identification and translation of shopper and customer needs, insights and behaviours to guide the local IC category strategy, and for consumer guidance and delivery in the local market(s) across 6P pillars with a particular focus on customer and category performance.
This is an exciting new role in the business, offering the scope for the right candidate to shape it, and reflects the importance the business places on developing this muscle. It would be an ideal first move into client-side working for a researcher looking to develop their broader business understanding.
The ideal candidate will have several years experience in shopper and market data, either in a market data agency, or an ad hoc agency with a significant shopper focus in their work.
RESPONSIBILITIES
Mining insights including shopper, customer and category, through end-to-end research and translation into actions to help build business strategy and drive growth
Managing day to day reporting and data analysis needs, through deep understanding of the data and data systems, and the KPIs the business needs to track
Leading on local shopper & customer insight projects, from briefing to debriefing, through a strong understanding of research methodologies and business priorities
Partnering the Category Management teams, by providing support with customer-facing analysis and insights, and helping the team access the latest thought leadership from our agencies.
Support on regional shopper and customer workstreams, providing data and local market insight, and local project management/agency co-ordination
Manage the coding process with Nielsen and Kantar – co-ordinating internal contributions to ensure accurate and timely information is provided
ALL ABOUT YOU
SKILLS:
Have good analytical thinking and communication skills to present clearly, simplify complex topics and influence decision making; communication skills both written and verbal.
Ability to manage multiple projects in a fast-paced environment and prioritise workload as requests will likely be more than resources allow.
Think business and growth first and have a deep passion for consumers & customers
Learning Mindset: Constant Learning to keep pace with the environment and lead it.
Curiosity and strong attention to detail
A team player: accountable, open minded who likes to work in rapid and agile way, but also comfortable leading agency teams and co-ordinating projects
Good Academic Credentials, Digital Skills and Numeracy.
Sound English language skills are essential for this job (written and spoken).
EXPERIENCES & QUALIFICATIONS:
Relevant experience in an Insight, Analytics or Marketing role
Experience of project management including stakeholder management
Numerate and confident with data systems and analysis
Ability to manage time and prioritisation in a fast-paced environment
Critical SOL (Standards of Leadership) Behaviors
PERSONAL MASTERY: Sets high standards for themselves. Has emotional intelligence to take feedback, manage mood and motivations, and build empathy for others.
PASSION FOR HIGH PERFORMANCE: Generates intensity and focus to motivate people to deliver results at speed. Takes personal responsibility and accountability for execution and results.
PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
CONSUMER LOVE: Invests time inside and outside to understand the needs of consumers.
BUSINESS ACUMEN: Creates sustainable growth with purpose, engaging different partners across the system for change.
ADDITIONAL INFORMATION
Unilever embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?
To apply, you must do so online. Please do not forget to upload your CV, latest EoY and a motivation letter. If you have been informed that you are at risk of redundancy, please make sure to tick this box during your application. Please also attach your letter of redundancy to the application.
Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.
By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to apply for other positions.
Disclaimer
Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.
We take pleasure seriously. Join the Ice Cream team now!
NOTES
About Unilever
Unilever is one of the world’s leading suppliers of Food, Home and Personal Care products with sales in over 190 countries and reaching 2 billion consumers a day. Unilever has more than 400 brands found in homes around the world, including Dove, Tresemme, Lynx, Lifebuoy, Shea Moisture, Persil, Domestos, Ben & Jerry’s, Magnum, Marmite, The Vegetarian Butcher, Graze and Pot Noodle.
Faced with the challenge of climate change and the need for human development, we want to move towards a world where everyone can live well and within the natural limits of the planet. That’s why our purpose is ‘to make sustainable living commonplace’
What We Offer
Not only do we offer a competitive salary and pension scheme, we also offer an annual bonus, subsidised gym membership, a discounted staff shop and shares. You’ll have the opportunity to work directly with our renowned and exciting brands in a flexible and hybrid working environment.
Whilst the role is advertised on a full-time basis, we would be happy to discuss possible flexible working options and what this may look like for you. We are a key advocate of wellbeing and offer a variety of support for our people including hubs, programmes and development opportunities. We strive to achieve a family-friendly and inclusive workplace and to, above all, create possibilities for all.
Diversity at Unilever is about inclusion, embracing differences, creating possibilities and growing together for better business performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. We are also more than happy to provide reasonable adjustments during our application and interview process to enable you to be present your best self. To find out more, including about our Employee Resource Groups, please click here Equity, Diversity & Inclusion at Unilever | Unilever.
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