The Data Analyst assigned to ICQA will work closely with the ICQA and operations teams in Inbound and Outbound to provide data and analytical support for ACES initiatives, root cause investigation of defects, and will provide support to insure compliance to ICQA-related SOX requirements.

Responsibilities:
• Development of data collection processes and data management systems
• Maintenance of data integrity (0% error rate)
• Designing of queries, compiling of data, and generation of reports in MS Access and Excel
• Charting and graphing of data for reporting purposes
• In depth research of defect trends
• Data collection and entry as needed
• Data mining and problem solving
• Back up for Process Assistant duties

Key job responsibilities
Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations
Plan for and identify root causes of inventory deviation through cause & effect analysis
Design queries, compile data, and generate reports to present analysis (charts, graphs)
Review & analysis of customer defect data with development of corresponding action plans to reduce defect
Development of data collection processes and data management systems

A day in the life
You will ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.

You will work closely with the Inbound, Outbound, and Inventory Control operations to develop tools and analyze data to support improvement initiatives, dig deep into data to determine root cause of defects, build and maintain decision support tools, and present findings to business partners to drive improvements in fulfillment center (FC) wide quality. You will also partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.