Requisition ID: 56866 
Position Type: FT Permanent 
Workplace Arrangement:  #LI-Hybrid 

About The Role

 

The ICT Director will be responsible for the management of the transition to and operation of the Kerry Dairy Ireland ICT platform and landscape. Your role will involve the planning and management of transition programme to move Kerry Ireland to its own independent ICT platform and putting in place the structure, governance, team and partnerships required to operate this platform in a resilient and efficient manner to meet the business requirements of Kerry Dairy Ireland. You will play a critical role in ensuring that Kerry Dairy Ireland will be able to operate independently, efficiently and effectively on its future ICT platform.

 

This is a hybrid role with a requirement to be in the Tralee offices 3 days per week.

Key Responsibilities Team Management

KDI will require the building of an ICT team to support the transition and ultimately operate the target ICT platform. This role will be responsible for designing the ICT operating model, hiring the ICT team and putting in place the required agreements with ICT business partners to deliver ICT services. A key aspect of this responsibility will be defining and agreeing the ICT operating model to meet the business needs.

Operations Management

Once the transition has been completed KDI, will require an operations management structure that will support the day-to-day operation of the business. This will include provision of 1st, 2nd and 3rd level support, security, resilience and business continuity services. This role will be accountable for the design and operation of the KDI operations management approach and solution including partner support as required and agreed with the KDI business.

Business Engagement

Engagement with the KDI business will be critical to managing the transition activities and designing and operating the future ICT solution. This role will be responsible for ensuring that a governance structure is implemented that will support business engagement on an ongoing basis through the transition and ultimate operations activities. This is a critical element to the success of the role in delivering both the transition and the future solution operations.  

Solution Delivery

Once transition is complete it is expected that the KDI ICT platform will continue to evolve to meet business requirements, support the KDI digital journey, and remain technically current and supportable It is important that the design of the future ICT organisation takes this into account with respect to team expertise, partner relationships and technology strategy planning.

Technology Strategy

This role will be responsible for the development and implementation of a KDI technology strategy aligned with the KDI business. Setting our and agreeing a technology strategy will be important to informing and supporting technology decisions through the transition and onwards.

Qualifications & Skills Bachelor's degree in computer science, information technology, or a related field (Master's degree preferred). Extensive experience in IT transition management, service management, operations management, partner management or a related role. Proven experience in implementing new ICT solutions, particularly in a divestment/acquisition context. Experience in budget and cost management with a focus on business case development with respect to effective ICT solutions. Demonstrated ability to assemble, lead and develop high-performing teams. Excellent communication, interpersonal, and stakeholder management skills. Proven experience in strategic planning, resource management and talent acquisition. Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and ITSM principles. Familiarity with emerging technologies, trends, and best practices in IT service delivery. Strong analytical and problem-solving abilities. Experience in vendor management and contract negotiations. Relevant certifications such as ITIL, PMP (Project Management Professional), or Six Sigma are desirable. About Kerry Dairy Ireland

 

Kerry Dairy Ireland is a vertically integrated farm-to-fork business with a very substantial consumer foods presence and a leading nutritional and dairy ingredients division, delivering high-quality dairy solutions with a focus on sustainability and innovation. From partnering with local family farms to producing world-class dairy products, we ensure every step of our value chain reflects our commitment to excellence.

With over 50 years’ experience in milk processing, dairy and nutritional technology advancement, and product innovation, we are a key stakeholder in the global food industry and creators of a strong portfolio of market leading dairy brands including Cheestrings, Charleville and Coleraine Cheese, Dairygold, Golden Cow and our new SMUG range. Our from food, for food culture and deep-rooted connection to our 2,800 milk suppliers differentiates our business and offers captivating opportunities for our customers and consumers.  

Our dairy comes from some of the world’s richest grazing land and is produced by a network of Irish family farms that have one of the lowest carbon footprints in the world. Through a combination of expertise, innovation, and sustainability, Kerry Dairy Ireland is proud to shape the future of dairy while meeting the diverse needs of our farmers, customers, and communities.

Headquartered in Tralee, Co. Kerry, we operate multiple manufacturing facilities in the southwest of Ireland, including Listowel, Charleville, Newmarket, and Farranfore. Additionally, we manage 29 Farm & Home stores throughout the region, ensuring comprehensive coverage and service. In Northern Ireland and the United Kingdom, our presence extends to key locations in Portadown, Coleraine, and Ossett.

Globally, Kerry Dairy Ireland employs over 1,600 dedicated professionals across Ireland, Northern Ireland, the UK, USA, Netherlands, Spain, Germany, and China. In 2024, we achieved a turnover of approximately €1.3 billion, reflecting our commitment to excellence and growth.

 

Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry Dairy Ireland terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Dairy Ireland Hiring Managers

 

 

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

 

Recruiter: #LI-HB2 
Posting Type: LI