Job Family:

Travel Required:

Clearance Required:

What You Will Do

The candidate shall provide support for the Board’s ICAM Unit that includes, but is not limited to, the following tasks:

Accept and resolve tier 1, 2, and 3 tickets assigned to the ICAM Unit.

Provide day-to-day operational support for tools that interact with Active Directory, Azure AD, and Okta.

What You Will Need

Bachelor's Degree

Minimum of One (1) year experience with strong hands-on provisioning accounts for Active Directory and/or Entra.

Understanding and experience with applying permissions to various resources, such as file directories, folders, and servers.

Experience with the onboarding and offboarding of users within an organization.

Knowledge of various types of accounts, both human and machine-related.

A track record of proactively addressing user issues, updating tickets, and providing the highest level of customer service.

What Would Be Nice To Have:

Certifications: GIAC Certified Incident Handler (GCIH), GIAC Security Essentials (GSEC), and/or CompTIA Security+

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Care.com annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.