**Job Description Summary** We are seeking a highly motivated and skilled Salesforce Effectiveness Specialist to join our dynamic team. The successful candidate will be responsible for driving the adoption of Salesforce.com (SFDC), improving WinRoom effectiveness, generating insightful reports and dashboards, and providing superuser support. This role also includes managing training records, setting up IDS SFDC, collaborating across teams, classifying accounts, conducting opportunity reviews, and working closely with the IT team. Additionally, the specialist will contribute to team support and SFDC improvement projects, while converting data into actionable insights. Effective communication and adherence to the BD Way of Selling across EMEA are crucial aspects of this position. **Job Description** **We are the makers of possible** BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. **Why join us?** A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place. Become a **maker of possible** with us! **Our vision for** **Integrated Diagnostics Solutions** **at BD** By aligning and simplifying our work, our Integrated Diagnostic Solutions (IDS) business unit aims to drive growth and innovation around everything from integrated specimen management to diagnostic solutions. **Main responsibilities will include:** + Develop and implement strategies to increase the adoption and effective use of SFDC across the organization + Enhance the effectiveness of WinRoom sessions by leveraging SFDC data and insights + Design, develop, and maintain comprehensive reports and dashboards within SFDC + Act as a primary point of contact for SFDC superusers, providing advanced support and troubleshooting assistance + Maintain accurate records of all SFDC training sessions and participant progress + Oversee the setup and configuration of IDS within the SFDC environment + Work closely with cross-functional teams to ensure SFDC initiatives are aligned with overall business objectives + Develop and implement a framework for classifying accounts within SFDC + Conduct regular reviews of sales opportunities within SFDC to ensure data accuracy and completeness + Partner with the IT team to address any technical issues or system enhancements related to SFDC + Provide ongoing support to the sales and marketing teams in utilizing SFDC effectively + Lead or participate in projects aimed at improving SFDC processes and functionalities + Analyze SFDC data to generate actionable insights that drive business decisions + Adopt and promote the BD Way of Selling, ensuring alignment with organizational sales methodologies + Facilitate effective communication and collaboration across the EMEA region **About you** + Bachelor's degree in Business, Marketing, Information Technology, or a related field. + Proven experience in a similar role, with a strong focus on SFDC administration and optimization + SFDC certification(s) is a plus + Proficiency in SFDC reporting, dashboards, and data analysis + Excellent communication and collaboration skills, with the ability to work effectively across teams and regions. English language essential + Strong problem-solving abilities and attention to detail + Experience with project management and process improvement initiatives **Click on apply if this sounds like you!** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. **To learn more about BD visit:** **https://bd.com/careers** Required Skills Optional Skills . **Primary Work Location** GBR Winnersh - Eskdale Road **Additional Locations** ESP San Agustin del Guadalix, ITA Milano - Via Enrico Cialdini **Work Shift** Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.