Ignite Partner Assist Representative
Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account (RingCentral).
It’s not everyday that you consider starting a new career. We’re Acquire BPO, and we’re happy that someone as talented as you is considering this role. First, a little about our client, RingCentral is a $2 billion global leader in cloud-based communications and collaboration software. RingCentral is fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
We’re currently looking for: an Ignite Partner Assist Representative
This person will assist RingCentral’s Ignite partners with )quoting, order processing, and 60 days post-sale support for customer deals registered under the Ignite Program. The Ignite PAR I is expected to be able to do the Admin Portal Demo, Quote, Order and Activation without assistance, but the team will be there in support.
To succeed in this role, you must have experience in:
Working with Channel Partners in either a pre-sale or post-sales function
As strong knowledge of UCaaS offerings, RingCentral knowledge a plus
Contribution to Highest Levels of Partner and Customer Satisfaction
Desired Qualifications:
Experience with back-office support and post sales customer service, highly encouraged to apply
AE and/or Sales Support experience, nice to have but not required
Experience in handling Lead Qualification and Sales Pipeline Management, nice to have but not required
Experience with Upselling and Retaining customers, nice to have but not required
Has 1 year of related experience in sales/ sales support
Vocational Diploma / Short Course Certificate, Bachelor's/College Degree , Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent are preferred but undergraduates with relevant work experience will be accommodated
Experience with Channel, B2B sales or account management is an advantage but not required
Amenable to work night shifts in Ortigas or Cubao office
Has a basic understanding of the Sales Process and Consultative Selling
Has good written, verbal, and presentation skills
Is a self-motivated individual capable of working in a fast-paced, dynamic environment
Is detail and results oriented; skilled at both planning and hands-on execution
Has the ability to excel in a collaborative, team-oriented environment
What we offer:
Comprehensive HMO package (medical and dental)
Personal Time Off Leaves
Quarterly Performance Bonus
Employee Assistance and Wellness Programs
RingCentral’s Global Ops team works collaboratively to provide cohesive support and strategy that build, nurture and lead all aspects of the business. RingCentral has become the leading global cloud-based communications provider because it is not just selling solutions; it is changing the nature of communications.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: RingCentral is committed to hiring and retaining great people because you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral/Acquire BPO
RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US, as well as from comprehensive Work-from-Home environments, where client-permitted. We are one of the fastest-growing BPO companies and Australia’s largest outsourcer to the Philippines.
We have 15 years of experience delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education, and retail. We're recognized as being Safe, Flexible, and Innovative, giving our clients the capability to Outsource with confidence.
As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates to join our team and partner with one of the biggest cloud communications companies in the world - RingCentral. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages.
Acquire BPO is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.