Please click the following link to view the available benefits for this position: https://westcare.link/ILSHER

Position Summary:

Person in this position will be responsible for providing support and developing quality assurance improvement work plans and initiatives. Essential job functions include those listed below.

 

Essential Job Functions:

Have and maintain knowledge of the Administrative Code 2060 (or other administrative codes) and contract and licensure requirements. Ensure clinical records are maintained in compliance with agency, state, and other rules and standards, guidelines, and regulations. Conduct daily quality assurance reviews (audits) of client files. Monitor and report on employee performance trends based on audits. Become familiar with the electronic CDS system for clinical records and provide oversight and training to staff. Be familiar with clinical documentation procedures and compliance. Provide support to staff by training, coaching, mentoring, and developing skills of counselors. Develop concise and timely reports as necessary. Coordinate all required performance improvement activities, including peer review, satisfaction surveys, and change projects. Develop tools, forms, and processes to ensure compliance with accreditation and internal standards and practice. Provide corrective action plans as necessary. Provide education and training on quality improvement theories, strategies, and tools for staff on implementing program improvement. Conduct regular individual and group clinical supervision with appropriate staff; communicate areas of improvement or concern to program director.  

 

 

 

 

 

 

 

 

Develop and implement a system of clinical review and report findings to program director and clinical manager. Provide onsite support and oversight of research assistant duties and reports. Seek guidance or supervision from program director and clinical manager as needed. Attend staff meetings, trainings, and in-services as assigned by supervisor and/or as required by agency. Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation. Perform any other duties as assigned.