At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job TitleImage Center Coordinator

                        

LocationLas Vegas

                    

FacilityCleveland Clinic Nevada

                     

DepartmentCC Nevada Imaging-International and Emerging Markets

                      

Job CodeU18043

                     

ShiftDays

                       

Schedule8:00am-5:00pm

                       

Job Summary

                         

Job Details

Join Cleveland Clinic’s Lou Ruvo Center for Brain Health and become a part of one of the most respected healthcare organizations in the world. The Lou Ruvo Center for Brain Health is a medical center dedicated solely to the pursuit of more effective treatments for brain diseases and to the provision of state-of-the-art care for patients affected by these diseases and their families. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career.   

As an Image Center Coordinator, you will be responsible for managing patient demographics, registration, billing, appointment scheduling, check in/out at the desk, visit preparation, patient and record tracking, and cash collection.  

The ideal future caregiver is someone who:  

Is knowledgeable about insurance.  

Has experience working with Microsoft Excel.  

Has exceptional customer service skills.  

Embodies Cleveland Clinic’s values.  

By taking this opportunity, you will join a united team that always steps in where needed to assist patients. This team has created a healthy, hardworking environment and encourages all caregivers to be leaders and bring new ideas to the table that will streamline processes.  

 

At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare. 

Responsibilities:

Manages master patient index integrity (demographics), patient insurance and billing information function (registration and billing) and appointment scheduling and departure functions (check in check out at desk).Performs point of service activities (visit prep, pt. tracking, record tracking, cash collection for screening exams).Performs utilization review functions for Regional radiology imaging site with an emphasis on performing medical necessity review and outpatient pre-certification.Functions as liaison with third-party payers and CCF Staff/ CCHS Staff/ and private practice physicians and surgeons.Functions as a resource for department coworkers and Radiology Customer Service Center coworkers.Other duties as assigned.

Education:

Associate's Degree is preferred.

Certifications:

None required.

Complexity of Work:

Knowledge and skills related to utilization review and outpatient precertification and referral management.Working knowledge of computerized appointment scheduling system, patient billing, insurance processing or related office functions.General knowledge of third-party payer procedures.Knowledge of medical terminology and/or CPT/ICD-CM coding preferred.Ability to perform PC functions.Excellent communication and organizational skills are essential.Must possess the ability to multi-task.

Work Experience:

Minimum two years of experience in a medical office setting. Experience should include patient registration, patient billing, insurance processing, appointment scheduling in a radiology setting and experience with information systems.One-year utilization review and pre-certification experience preferred.An Associate's Degree may substitute for some of the experience requirements.

Physical Requirements:

Ability to perform work in a stationary position for extended periodsAbility to operate a computer and other office equipmentAbility to communicate and exchange accurate informationIn some locations, ability to move up to 20 pounds

Personal Protective Equipment:

Follows standard precautions using personal protective equipment as required. 

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities