Amazon's global presence necessitates robust immigration support. The immigration team innovates tools and processes to ensure successful global immigration filings, enhancing cost-effectiveness, quality, and compliance while prioritizing the experience of sponsored Amazonians.
With a forward-looking approach, Amazon aims to establish scalable, compliant processes and adopt new technologies over the next three years. This commitment extends to providing exceptional assistance to employees, candidates, and internal stakeholders.

The role of a Immigration Support Specialist within the Immigration Manila Hub involves collaborating with global teams to standardize processes and train on immigration transactions, requiring meticulousness, sound judgment, and adherence to standards. Stakeholders include HRBP, recruiting, legal, and compliance teams. Strong organizational, communication, project management skills, leadership qualities, and commitment to high standards are essential.


Key job responsibilities
- Drive operational excellence by creating and optimizing procedures, automating tasks, and contributing to SOP development.
- Collaborate with internal teams or vendors to manage complex site-specific or regional-wide projects spanning multiple locations within a region, potentially impacting team goals.
- Generate high-quality, efficient short-term solutions independently, enhancing work productivity.
- Optimize and automate tasks, SOPs, and tools to boost efficiency and productivity.
- Influence functional teams to navigate challenging customer requirements and contribute effectively to larger projects
- Collaborate with immigration experts to understand immigration processes and objectives.
- Partner with IT to ensure smooth transition and validation of new programs.
- Conduct audits to ensure timely and frictionless task execution, devising improvement action plans as needed.
- Communicate team metrics effectively to leadership.
- Identify and implement continuous improvement projects in processes.
- Manage overflow capacity and meet deadlines by implementing short-term and long-term solutions.
- Communicate policies to associates, ensuring compliance and consistency through follow-up