Necessities

Able to travel extensively and be away from home for extended periods of time and/or to work remotely from home or from the base office

Willing to work overtime, overnight, weekends and public holidays as requested

Commitment to adhere to company standards, policies, and procedures

Ability to communicate effectively and build rapport with Oracle team members, customer stakeholders and customer team members and other related vendors from a wide variety of cultures and backgrounds

Currently hold a valid passport

Knowledge, Skills and Abilities – Fundamentals

Three to five years’ industry experience 

Tertiary qualification Information Systems or similar, Hospitality, Business or Event Management field

Knowledge of hotel front office management procedures

Professional written and spoken English (and any applicable local language, e.g., Chinese/Thai/Korean)

Experience with Microsoft Office suite of products in particular, Outlook, Excel, Word, and PowerPoint

Knowledge, Skills and Abilities – Desirable 

Previous training experience in theoretical/conceptual training 

Knowledge of broader hotel operating procedures (events management, housekeeping, or Finance)

Previous experience in supporting hospitality software products 

Knowledge of other similar PMS systems 

Basic working knowledge of Networks, PC’s, and related peripherals 

Familiarity with Windows Server, Oracle databases, SQL, and remote connectivity Applications

Experience with Zoom Meetings or similar video conferencing software

Career Level - IC2