The Implementation Consultant I is a part of the Implementation team supporting numerous critical activities related to the execution and delivery of the implementation methodology for PerfectServe. This position will work closely with other members of the Implementation team to ensure client expectations are met and exceeded.  Work inside of a variety of health systems and practices deploying the PerfectServe solution.  Must be flexible and open to change.

 Key Responsibilities:

Execute marketing and calling campaigns driving change among physicians by promoting awareness of PerfectServe Educate and register physicians for PerfectServe programs, designing elegant solutions that meet the system level standards established Provide consultation support to physicians with call workflow configuration into the PerfectServe system Work with third party systems to integrate solutions into the PerfectServe system Perform device testing ensuring that PerfectServe quality standards are followed Educate new clinical users at the hospital pre and post go-live Any other duties as needed to effectively perform the position

Essential Qualifications:

Bachelor’s degree required, engineering or IT related discipline is ideal but not required Prior work experience in a customer facing or other service roles Excellent verbal and written communications skills Excellent computer skills using Microsoft Visio (or Lucidchart similarly), Word, Excel (including functions), and PowerPoint. Will be using Lucidchart extensively. Embraces change and has a genuine curiosity for healthcare Ability to work closely with peers and team members in a collaborative manner Must travel up to 30 - 50% of the time

Environment, Physical & Other Requirements:

This position requires interaction with people and technology while either standing or sitting. In order to best service our customers on the phone, face-to-face, or on the computer, all employees must be able to communicate with or without reasonable accommodation.

Depending on the assignment, may require ordinary ambulatory skills sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, move) light to medium weights of 10 - 25 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, and operate equipment.

PerfectServe is committed to compliance with its obligations under all applicable state and federal laws prohibiting employment discrimination.