Our Company
Trimble Transportation optimizes the movement of freight by providing shippers and carriers with mobility, enterprise, and mapping software to run their businesses more efficiently. As the leading provider of Transportation, Fleet and Asset Management Software and commercial routing and mapping solutions, we are devoted to propelling companies in the trucking industry toward increased efficiency, lower costs, and optimized operations. Trimble Transportation’s Enterprise division markets and develops transportation supply chain planning,
procurement, and execution software solutions delivered as multiple point products and cloud-enabled solutions at various stages of maturity.

Position Overview:
The ideal candidate will have 3 to 5 years of experience implementing enterprise application software with external clients and strong project management skills. This role is responsible for analyzing customer’s as-is fleet
maintenance operations, identifying opportunities to improve processes, develop improved processes and implement fleet maintenance software. Additional responsibilities include customer training, problem identification, issue mediation and deliver a course of action while implementing software to our clients.

The Ideal candidate will have technical database skills primarily focused on Operations, Customer Server and Accounting and Financial related areas of the product. This role will be groomed for wellness reviews and business
process assessments. The candidate will learn the software at a level to augment the quality of solutions provided to our customers.

Primary Responsibilities:

Define and document customer requirementsOverall business process and workflowReporting needsData structure and definitionIdentify opportunities to improve business processesConfigure and implementations rolesSetups of software modulesInternal modeling of customer processesProvide customer trainingConsulting on data conversionConsulting on go-live cutoverAssistance with resolving customer issues related to software implementation

Provide scope and specifications for:

Custom developmentCustom reportingCustom IntegrationsAssistance delivering technical solutions to customer issues when applicableAdministrative Duties includeAccurate entry of time for billable and non-billable on a daily basisParticipation\Compliance in Trimble People Experience activitiesEngagement surveysProvide daily recaps of customer engagement activity to Trimble project managers and customerstakeholdersResponsiveness to customer and internal inquiries in a timely mannerReview respond to email\requests on daily basisCommunicate realistic response/delivery dates to customer and internalstakeholdersCommunicate changes to delivery dates in a timely manner

Required Skills:

At least 3 years of experience implementing and/or supporting software with external clientsBA/BS or equivalent work experienceKnowledge of Microsoft Office and Google for Work applicationsAbility to work independentlyStrong ability to translate business issues into systems and operational solutionsTime management skills to handle multiple task assignments and prioritize work appropriatelyStrong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectivesAbility to learn quickly, and to remain current with rapidly developing software in an ever-changing industryStrong follow-through, with a willingness to own and manage projects from end to endExcellent verbal and written communication skills demonstrating the ability to work with internal and external customersOther duties as assigned
 

Travel Requirements:

60 - 80%Ability to travel overnight 4 to 5 days per week

Preferred Skills:

Knowledge of Enterprise wide software in a transportation industryExperience with TruckMate systemsOperations or Administration experience in the transportation industryProject Management experience

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Pay Equity

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Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law.

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Hiring Range:

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Bonus Eligible?

Yes

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Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan.

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Trimble is proud to be an equal opportunity employer. We welcome and embrace our
candidates' diversity and take affirmative action to employ and advance individuals
without regard to race, color, sex, gender identity or expression, sexual orientation,
religion, age, physical or mental disability, veteran status, pregnancy (including
childbirth or related medical conditions), national origin, marital status, genetic
information, and all other legally protected characteristics. We forbid discrimination and
harassment in the workplace based on any protected status or characteristic. A criminal
history is not an automatic bar to employment with the Company, and we consider
qualified applicants consistent with applicable federal, state, and local law.
The Company is also committed to providing reasonable accommodations for
individuals with disabilities, and individuals with sincerely held religious beliefs in our job
application procedures. If you need assistance or an accommodation for your job, contactAskPX@px.trimble.com