Your Title: Implementation Consulting Professional
Job Location: [Vancouver/Remote]
Our Department: Trimble Forestry
Does working for an award-winning organization sound enticing to you? Elevate your career as our Implementation Consultant and be at the forefront of innovation!
What You Will Do
As an Implementation Consultant, you'll be the driving force behind our clients' seamless integration of cutting-edge technology and business solutions. Your mission will be to deliver a flawless setup, installation, and training experience. You'll forge strong partnerships directly with clients, guiding them through initial access, data migration, and process documentation. You're the go-to expert for answering any system-related questions and offering top-notch support.
Responsible for setup and installation of technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions
Play a leading role in testing and troubleshooting, ensuring everything runs smoothly
Works directly with client to manage initial access, map and transfer data, create process documentation, and train or coordinate training for client users
Tests and troubleshoots functionality of installed systems; identifies and documents technical issues to be escalated to product and system integration teams for resolution
Provides feedback based on client experiences to product and professional services teams for product and process improvements
What Skills & Experience You Should Bring
Minimum of 3 years of experience implementing and/or supporting software with external clients
Bachelor's degree or higher in Business, Information Technology, or related field, or equivalent experience
Deep understanding of relational databases and server side technologies (triggers, stored procedures) preferably using Microsoft SQL Server.
Ability to write complex and efficient queries busting TSQL
Strong ability to translate business issues into systems and operational solutions
Time management skills to handle multiple task assignments and prioritize work appropriately
Strong leadership and prioritization skills; ability to build consensus and drive decision making; proven ability to work cross-functionally to accomplish objectives
Ability to travel up to 20% of the time
About Your Location
Our main office is in Vancouver, BC. In a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time worked in the office based on the position and the business need. Typically hybrid positions are 1-3 days per week, or 20%-60% of the month in the office.
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
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