Implementation Engineer
Fusion Connect
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Job Description:
Responsibilities include but are not limited to:
Provide real-time inbound/outbound support and direction to Field Engineers/Customers/Partners and 3rd Party Vendors for the installation of Fusion’s Products and Services.Support Project Managers with technical consultations and solution validation for SDWAN, VoIP, Cloud, Managed Security, and Wireless products.Participate in project calls to help capture advanced technical requirements for service configuration, and implementation project planning.Responsible for configuration and diagnostics of the full suite of products and equipment that Fusion supports including: Meraki, Velo, Fortigate, EdgeMarc, Adtran, Cisco, Polycom, BroadSoft, etc.Responsible for service and device provisioning.Assist with diagnostics and support for wide range of access products including Ethernet, T1, DSL, Cable, and Wireless broadband.Partner with Engineering to help design and test solutions to problems and bugs.
Qualifications:
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