Are you a self-starter who enjoys & excels at software troubleshooting and problem-solving in a collaborative team environment? Can you interface effectively between business and technical teams? If so, Guardian is seeking an Implementation & QA Specialist to join the Individual Life and Annuity Product, Implementation Team!

Working with a team of professionals, this position completes plans to implement new products, features, and enhancements in Guardian’s illustration system on time and in scope to further grow our digital transformation and consumer-centric strategies. At Guardian, “We do the right thing”; “We believe people count”; “We courageously shape our future together”; and “We go above and beyond for the people we serve”. We demonstrate our core values by acting with accountability, leading with the consumer at the center, committing to collaborate, communicating transparently, and connecting with empathy & compassion.

A self-starter who is fueled by collaboration with teammates, product creators, and software developers, and who can transform conceptual thinking into executable insights

Comfortable collaborating and working in groups, but also able to work independently with limited direction

Diligent and able to manage multiple tasks and priorities simultaneously and in various stages of completion

Capable of learning and working in a hybrid environment

Able to adapt to changing business priorities and environments

Collaborate with teammates and with business partners in Product Development, Compliance, Actuarial, IT, and Policy Administration/Operations, as well as with developers from our illustration software vendor

Partner with project managers, business partners, and software developers in both the planning and implementation phases of projects

Translate high-level end-user enhancement requirements into detailed illustration system specifications, UI mockups, and output samples

Develop, review, & contribute to the documentation and execution of detailed test plans to ensure that the illustration system’s UI, calculated values, and client-facing outputs align with product requirements, operational procedures, and NAIC illustration regulations

Develop or employ Excel based tools to verify illustration calculations and/or data passed to/from application interfaces (APIs)

Identify, report, and reconcile system defects on a timely basis

Previous experience in the financial services industry as a business analyst and/or quality assurance tester.

Previous experience in life and/or annuity product illustrations or policy administration is preferred.

Excellent analytical, troubleshooting, problem-solving, communication, & organizational skills

Advanced Proficiency with Microsoft Excel and Word

Experience writing business systems requirements and performing detailed quality assurance testing

Experience working with cross-functional teams in a hybrid environment

Bachelor’s degree or equivalent experience

High mathematical proficiency or actuarial background, a plus

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.