Implementation Services Intern
Location - Hybrid: Charlotte, NC
Intapp's DealCloud platform is the premier deal and relationship management solution for firms in the private capital markets. The Implementation Services Intern will work within an energetic professional services team and will be responsible for designing and configuring the Intapp DealCloud platform for our clients in response to their specific business requirements. The role is a mix of guided client-facing consultative work and behind the scenes platform design, configuration, data analysis, and data manipulation.
The Implementation Services Intern should demonstrate passion for and a desire to become skilled in four broad areas:
Technology: As a market-leading Software as a Service (SaaS) company, the Implementation Services Intern will be working with cutting-edge technology solutions. A strong interest in technology and passion for using technology to create value for our clients is a must.
Client-facing skills: The Implementation Services Intern will have the opportunity to communicate with clients, both virtually or via email. Strong written and verbal communication skills are required for success.
Private Capital Markets: In order to speak confidently and authoritatively to our clients, the Implementation Services Intern must be willing to be trained about private equity and investment banking front office business operations.
Data: Analyzing and understanding client data is an important factor that influences a client's system design; as such, the Implementation Services Intern must be eager to understand data relationships and the interplay between data and business requirements.
What you will do:
Participate in virtual requirement gathering sessions with client teams
Document client requirements
Configure the Intapp DealCloud platform in response to requirements
Analyze client legacy data sets to understand the impact of the data on system design
Work with Microsoft Excel to map, collate, and normalize disparate data sets for import into Intapp DealCloud platform
Provide consultative system design and industry best practice recommendations throughout an implementation
Hold both clients and internal team members accountable to project timelines and budgets
Manage multiple client implementations concurrently
Comfortable with project management
What you will need:
Organization, effective time management, and ability to multi-task
Passion for delivering high quality outcomes
Ability to work in a fast-paced environment
Experience working as part of a team
Ability to lead client meetings and communications
Strong analytical and creative problem-solving abilities
Comfortable with Microsoft Excel, familiarity with basic Excel functions
Knowledge of database structure
Ability to adapt to rapidly evolving situations
Strong sense of personal responsibility and ownership over your work
Willingness and love of learning new technology, new processes and procedures, and new business models
Leadership experience is a plus!
What you will get:
Mentorship within a team of SaaS (Software as a service) solution design experts
Experience in data manipulation and analysis
Opportunity to learn client-facing presentation skills in a real-world environment
Collaboration within a project team executing project management best practices
The experience of being part of a growing public enterprise software company
What to Expect:
Our Summer 2025 Internship Program begins June 2, 2025, and is projected to end between August 8th and 22nd, 2025.
Your professional growth and development will be supported throughout the internship program via project work related to your academic and professional interests, mentorship, and engaging events with other interns and company leadership.
Our internship is hybrid, and interns will be expected in the office at least 3 days a week to get the full experience of the Intapp culture and networking opportunities.
Please visit Intapp Summer Internship to hear from our former interns about their internship experiences and check out Working at Intapp to learn more about what we value and why Intapp is a wonderful place to start your career!
Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.
Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.