Careers that Change Lives 

Digital Technologies is Medtronic’s Business Unit implementing cutting-edge AI technology, computer vision, and augmented reality to the operating room (OR) and surgical training. Our goal is to deliver safer surgery around the world. Our Touch Surgery Ecosystem solution is an innovative video management and data analytics platform for hospitals that includes the DS1 computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. The device uses advanced AI algorithms that enable automatic processing and uploading of videos. Our surgical training platform is the award-winning Touch Surgery application that provides safe and accessible training for surgeons and other health care professionals. 

As we expand our Touch Surgery Ecosystem solution in the Iberian region, this is an exciting opportunity to join the company. As an Implementation Specialist you will take on a pivotal role in advancing our implementation projects in Iberia.  As part of a Customer Success team your responsibilities will follow the customer journey, including pre-sales, implementation, Go-live and post-Go live. You'll be a part of a Global team, and a key partner to sales, product, and engineering teams.

A Day in the Life 
•    Project manage multiple concurrent full-cycle implementations of Touch Surgery Enterprise at major hospital systems, ensuring projects are executed on-time and within budget.  
•    Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering.
•    Develop and maintain a deep understanding of the Touch Surgery Enterprise platform and build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into future product development.  
•    Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.
•    Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration. 
•    Partner with the sales team and project manage and support pre-sales activities, including IT, privacy, and cybersecurity reviews, leveraging Medtronic’s expert teams when required. 
•    Monitor account health post Go-live and create and execute action plans to increase adoption and prevent account risk. 

Must Haves 
•    Fluency in Spanish and English language. 
•    Bachelor’s degree required.
•    Previous minimum experience of 2 years working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy, or medical device perspective.  
•    Ability to communicate and influence effectively across multiple internal teams and customer departments.
•    Ability to travel 25-75% of the time, as needed, to customer sites. 

Nice to Haves 
•    Strong project management skills and experience with project management tools are prioritized.
•     Experience with Healthcare IT is preferred, including network configuration and live streaming technologies.
•    Some technical proficiency is required to understand our products and conduct the required testing with integrated surgical video systems. 
•    Ability to work remotely and productively for an international company spanning multiple time zones across the US and Europe. 
•    Fluency in any other European language, particularly in Portuguese.

We Offer 
We offer a competitive salary and benefits package to all our employees: 
•    Flexible working environment 
•    Annual Incentive Plan % depending on company results. 
•    Pension scheme and group discount on healthcare insurances  
•    Training possibilities via Cornerstone/Harvard Manage Monitor/Skills Lab 
•    Employee Assistance Program and Recognize! (our global recognition program) 

Our Commitment
Our unwavering commitment to inclusion, diversity, and equity (ID&E) means zero barriers to opportunity within Medtronic and a culture where all employees belong, are respected, and feel valued for who they are and the life experiences they contribute. We know equity starts beyond our workplace, and we must play a role in addressing systemic inequities in our communities if we hope to have long-term sustainable impact. Anchored in our Mission, we continue to drive ID&E forward both to enhance the well-being of Medtronic employees and to accelerate innovation that brings our lifesaving technologies to more people in more places around the world. 

About Medtronic
Bold thinking. Bolder actions. We are Medtronic.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people. Powered by our diverse knowledge, insatiable curiosity, and desire to help all those who need it, we deliver innovative technologies that transform the lives of two people every second, every hour, every day. Expect more from us as we empower insight-driven care, experiences that put people first, and better outcomes for our world.
In everything we do, we are engineering the extraordinary.

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