Job Accountabilities

Reporting to the Director, Logistics, the Import / Export Manager will be responsible for managing a systematic approach to Import/ export management and compliance. The I/E Customs Manager will assume an expert role to ensure that international business trade activities FOR NORTH AMERICA are conducted in full compliance with all relevant Crown and government regulatory requirements. This must be accomplished concurrent with providing the highest level of customer service to our internal and external customers, and in a manner that ensures the steady and expeditious flow of our products.

More specifically, the I/E Customs Manager will be responsible for the following:

• Direct and supervise the import and export logistics compliance of finished goods, raw materials and work in progress (WIP) in accordance with various governmental agencies and their regulations

• Responsibility for international logistics related to import/export movements including ocean carriers, drayage providers and over-the-road trucking.  This will require the I/E Manager to be remotely on-call/available on off-hours and weekends in the case that a customs issue prohibits the flow of goods.

• Assume ownership of the Crown import/export compliance program and maintain ownership for updated/maintaining our Customs Compliance Manual.

• Assume accountability for all inquiries from Homeland Security and US Customs and Border Protection, and other governmental regulatory agencies assigned the task of managing compliance risks.

• Partner with Crown Legal and outside legal counsel for all Regulatory Compliance issues.

• Assume an expert role in monitoring existing and emerging regulations relating to the import / export of items associated with Crown’s operation. Expectation is that he/she will provide expert advice and counsel to Crown’s Business Units.

• Ensure that Crown meets core compliance requirements of proper valuation, tariff classification, country of origin, record keeping under the concept of Informed Compliance

• Develop and deliver training as required for the Logistics team and the organization as a whole.

• Serve as a Chair of the Crown Import Export Management Compliance (IEMC) Committee and assume the expert role in the I/E Area.

• Accountability for Crown’s customs brokers including ownership of the relationship, pricing, contracting and SOP’s.  Establish KPI’s to drive performance.

• Ability to travel as required, approximately 10-15%

• Seek ways to maximize savings for the company.