Overview

Provides direct clinical services including assessment and treatment planning, supportive counseling and supportive therapy, advocacy and psychoeducation, and linkage to community agencies and services, as required.

Responsibilities
Provides coordination of services between the varying providers for clients/members with complex psychiatric, substance use, and/or co-morbid medical conditions.Ensures access and linkage to the full array of necessary physical and behavioral health services and other community-based services to address social determinants of health.

Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. 

Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances.

Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation. 

Provides supportive counseling and/or supportive therapy as well as ongoing mental health services. Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes.Develops inventory of resources that meet the clients/members needs as identified in the assessment.Facilitates periodic case record reviews and case conferences with all providers serving the clients/members.Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary.Participates in 24/7 on-call coverage schedule and performs on-call duties, as required. Works under general supervision of the Program Manager.
Qualifications
Licensure: License and current registration to practice as a Social Worker, Mental Health Counselor, Family Therapist or other related license in the State of New York required.Valid NYS ID or NYS driver's license may be required as determined by operational needs.Education: Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree required.Experience: Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required. Effective oral/written/interpersonal communication skills required.Bilingual skills may be required as determined by operational needs.Basic computer skills required.