Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in property management focus on providing strategic advice and solutions for clients in the real estate industry, helping them optimise their property portfolios and maximise returns. These individuals handle property acquisitions, leasing, asset management, and development projects.

In facilities and infrastructure management at PwC, you will focus on creating and maintaining efficient and effective operations of physical workspaces, including maintenance, security, and space planning. You will play a crucial role in creating a comfortable and productive environment for employees and clients.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: A career in Infrastructure and Property, within Internal Firm Services, will provide you with the opportunity to be a part of developing and managing the PwC operational infrastructure that allows us to support our people and our clients. We focus on all aspects of internal infrastructure services from real estate site selection, facilities management, and physical security to managing relationships with Firm travel partners and event planning.

Our Facilities Management team is responsible for developing, implementing, and overseeing a planned facility management programme that enables all aspects of PwC office space to be maintained at a standard that adheres with current local, state, and federal regulations. You’ll help provide a safe, clean and functional environment by ensuring the quality of mechanical operating systems, interior structures, assets, and life safety systems for all staff.

Responsibilities:

Events –

Relevant experience of event management - minimum 4-5 years in Corporate but not as sales or commercial person. (Event Operations & event Detailing)Good connect / network with hotels and banquet teams in respective citiesShould have basic knowledge of vendor PO/ payments/ reconciliation etc.Client Handling and Showcasing high standards of service deliveryFlexible to take back-to-back events during peak timeGood MIS / IT skillsWilling to travel to accompany the group to provide end to end supportBasic Business EtiquetteStrong communication and interpersonal skillsWilling to travel for events if requiredShould be available during the events (major ones) from Start to closeWork on the Audit requirements (Internal & External)Assist in the planning and implementation of events, including venue selection, vendor management, and logistics coordination.Collaborate with internal teams and external stakeholders to ensure all event requirements are met and objectives are achieved.Manage event budgets, track expenses, and negotiate contracts with vendors to optimize costs.Coordinate event logistics, including transportation, accommodations, catering, audiovisual equipment, and other onsite arrangements.Provide on-site support during events, overseeing setup, registration, attendee engagement, and troubleshooting as needed.Conduct post-event evaluations and analysis to assess event success, gather feedback, and identify areas for improvement.Stay updated on industry trends, best practices, and emerging technologies to enhance event planning and execution processes.

Business Services –

Role Purpose:

To assist the Business Services lead of PwC Chennai office on facilities management and business services functions across all PwC Chennai premisesTo maintain and enhance the working environments for staff, clients and visitors ensuring the highest levels of safety and productivity  To provide quality property and administrative solutions which meet business requirements.To manage and provide a high quality, efficient and integrated security service in line with PwC standards in order to allow PwC Chennai programmes and services to operate safely and securely.

Challenges & Accountabilities:

Operational FM service delivery

Monitor and deliver specific FM services in accordance with agreed Service Level Agreements (SLAs) so as to meet customer needs and operational requirements at PwC Chennai offices. Provide specific technical advice on premises and facilities matters to senior management, including developing appropriate, costed business casesManage and coordinate logistics related to international staff movements to include travel, and housing, amongst others

Contracted building management

Liaise and work closely with relevant appointed supply partners to manage the mechanical and electrical services installation to include air conditioning, plumbing, generators and water supplies, transformers, fire, physical security and other related hard services to ensure that these are kept in good working order, meet the operating requirements of the PwC Chennai business.Liaise and work closely with relevant appointed supply partners to manage catering, cleaning, international couriers, grounds maintenance and other related customer services, so as to meet business needs and expectations, meet the operating requirements of the PwC Chennai business. 

Business relationship management

Implement monthly meetings with stakeholders, to gather, respond and act on user feedback on FM services. Provide accurate, up-to-date and timely information on any changes or developments to Resources services or Business Services policies to stakeholders.

Financial planning and management

Preparation of annual budget plans and forecasts for PwC Chennai expenditure to meet organizational planning requirements.Assist the Business Services Lead of PwC Chennai office with the regular monitoring and reporting of expenditure against plan via monthly report including accounting for any variations against plan.

Organize Meetings and Events:

Organize and coordinate meetings, conferences, and events. The person will be responsible for booking venues, arranging catering, and ensuring that all attendees have the necessary information and materials.

Data & record keeping

Maintain documentation of FM policies, procedures and guidance so that this is up-to-date, appropriate and readily available to customers and stakeholders of the FM services, and compliant with any relevant requirements for keeping of statutory records.Responsible to maintain and update databases, records, and filing systems. They will ensure that all information is accurate and up-to-date, and that files are organized and easy to access.

Mandatory skill sets:

Facility management

Event management

Event Planning

Preferred skill sets:

Event organizer,

Logistics Management

Years of experience required:

4+ years

Education qualification:

BBA, MBA, B.Com, M.Com, PGDM

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Commerce, Bachelor in Business Administration, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Facility Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Architectural Management, AutoCAD (Drawing Software), CAD Standards, CCURE (Security Management Software), Communication, Corrective Maintenance, Correspondence Management, Cost Management, Coworking Space Management, Cross-Functional Team Coordination, Customer Experience (CX) Strategy, Demand Management, Emergency Response System Maintenance, Emotional Regulation, Empathy, Environment, Health, and Safety (EHS) Program Development, Event Execution, Facilities Engineering, Hoteling, Inclusion, Insurance Administration, Integrated Workplace Management System (IWMS) {+ 56 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date