Gurugram Novus Tower, India
2 days ago
IN-Associate_PF Helpdesk_Employee PF & Gratuity_IFS_Gurgaon

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management.

Those in payroll at PwC will assist in the accurate and timely processing of payroll for employees. Working in this area, you will handle payroll administration, including calculating wages, deductions, and taxes, as well as confirming compliance with relevant laws and regulations. Your responsibilities include collaborating with HR teams to maintain employee records, address payroll-related inquiries, and assist in payroll accuracy. You will play a crucial role in making sure employees are paid correctly and on time, contributing to the overall financial well-being of the organisation and supporting employee satisfaction.

*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary: A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You’ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud.

Our Accounts Payable and Receivable team is responsible for performing collections activity and payment of debt activity. You’ll focus on working with senior individuals to review and produce reports related to the accounts receivable and accounts payable accounts that will assist PwC in achieving monthly collection target amounts as well as ensuring timely payment of vendor invoices.

Responsibilities:

As an Associate in the Employee Provident Fund (PF) Helpdesk team, you will be primarily responsible for managing and

overseeing the full spectrum of PF-related activities. Your role will involve ensuring compliance with statutory regulations,

meeting deadlines, and maintaining accurate records of employee contributions. You will assist in processing claims,

addressing employee queries, and coordinating with the appropriate authorities to ensure the timely submission of PF-

related documentation. Additionally, you will support internal audits, generate reports, and stay informed about any

regulatory changes to ensure continuous compliance with PF policies and procedures.

Job Responsible

PF Contributions & Payments Management:

Ensure accurate calculation and timely payment of monthly PF contributions.Manage the challan upload process and arrangement of funds for payment to RPFC & Trust.Maintain proper records of all transactions and ensure compliance with statutory regulations.

Loan & Transfer Management:

Oversee the management and control of Repayable and Non-Repayable loans against the Provident Fund.Handle PF transfer cases (Transfer In/Out), ensuring smooth processing and continuous monitoring of pending cases.

Settlement & Gratuity Process:

Regularly review the PF settlement payout tracker to settle any pending requests promptly.Manage the Gratuity process, ensuring accurate processing and timely disbursement of payments.Handle employee pension contributions and ensure timely disbursement as per regulations.

Statutory Compliance & Government Relations:

Ensure compliance with statutory regulations for PF, Gratuity, ESIC, Shop & Establishment, and MLWF.Liaise with government officials at the PAN India level to ensure adherence to all relevant labor laws and statutory requirements.Address non-compliance issues and prevent risks related to penalties or show-cause notices.

Reporting & Auditing:

Prepare monthly reporting decks for PF and Gratuity and share them with the Financial Controller.Support audits by providing data, process explanations, and resolving auditor queries.Ensure accurate preparation and reporting of Trust financials.

Employee Query Resolution & Support:

Handle employee escalations related to PF, ESIC claims, UAN activation, and other related matters.Provide timely solutions to employee queries and coordinate with PF and ESIC offices for resolution.

Trust Fund Management:

Manage Trust Fund investments and oversee the handling of Trust Fund accounts.Ensure proper reporting of Trust financials, ensuring transparency and compliance.

Continuous Improvement & Staff Development:

Drive continuous improvement initiatives to standardize and enhance PF operations and systems.Develop and manage the performance of PF team members, providing training, feedback, and guidance to ensure high standards.

Mandatory skill sets:

ServiceNow, PF helpdesk, Helpdesk Support

Preferred skill sets:

Finance, handle finance queries

Years of experience required:

5+ years

Education qualification:

BBA, MBA, B.Com, M.Com, PGDM

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Postgraduate (Diploma), Bachelor in Business Administration, Bachelor of Commerce, Master of Business Administration

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

ServiceNow Platform

Optional Skills

Accepting Feedback, Active Listening, Analytical Reasoning, Communication, Compensation and Payroll, Emotional Regulation, Empathy, Escalation Management, Inclusion, Intellectual Curiosity, Optimism, Payroll Accounting, Payroll Calculation, Payroll Legislation, Payroll Management, Payroll Records, Payroll Software, Payroll System Documentation, Payroll System Integration, Processing (Finance), Teamwork, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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