Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Director

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. 

Job Description & Summary:

A career in Sales and Marketing, will provide you with the opportunity to focus on positioning a distinctive PwC brand in the marketplace and drive long term revenue growth for the Firm. You’ll focus on designing, developing, and implementing Go-To-Market plans, communication programmes and media events to promote and sell the PwC’s brand and services as well as contribute to and evaluate our pricing strategies in the marketplace.  

Our team is a client focused group that is responsible for positioning the PwC brand and driving long term revenue growth. You’ll work with sales and marketing teams along with the various P
wC competencies to drive consistency in executing our client relationship, and business development strategy, as well as driving our sales and account management framework to help deliver value on key business initiatives.  

Who we’re looking for:  

Do you have a proven track record in business development and client relationship management in a highly competitive, Business to Business environment? Your track record will have the client at the heart of everything you do, and you will ensure all activity is focused on having a commercial impact in the market.  

We're looking for an experienced Manager, to focus on key account management as part of the Account Management team within our Sales and Marketing function. Our Account Management team focuses on the firm’s top priority accounts across different segments and supports lead relationship partners and account teams to drive profitable revenue growth and deliver exceptional client value.  

The focus of this role will be supporting some of our priority clients within the sector, working closely with various competencies and colleagues within the broader sector team, as well as with colleagues within other Industries.  

Experience working with sector clients or in a client facing or sales/ business development role focused is highly desirable.  

Responsibilities:

Facilitating and supporting client touch points and generating new revenue streams.  Build and own C-suite/key influencers’ relationships. Work with the various competencies and lead relationship partners to identify and drive growth in new and existing relationships between PwC and the client to deliver opportunities and profitable revenue growth.  Be the conduit of the account management team and different teams in the firm, driving broader and deeper relationships across the account, and supporting the conversion of strategic opportunities, delivering One Firm to the client. Ensuring all account fundamentals are in place, to drive sustainable growth for the business.  Support the lead relationship partner or director in building high performing teams of partners and staff around their clients, sharing the knowledge and understanding of the client both in the account management team but also across the wider firm as required.  Have a deep understanding of client’s priorities and strategies.  Co-create and implement effective account strategies including relationship mapping, management of opportunity pipeline and generation of investment plans.  Bringing discipline, structure, and support to account management teams through management information, market insight, knowledge sharing and meeting preparation.  Working right across the pursuit process to inform, support, challenge and inspire their account teams to spot, develop and convert a pipeline of opportunities.  Supporting the Firm’s one firm sales and marketing strategy, drawing on Sales and Marketing colleagues to deliver aspects where required.  Identify opportunities in new areas, helping to drive the proposal process as appropriate.  Ensure account infrastructure is in place and functioning appropriately – eg account team meetings; opportunity tracking and revenue reporting; client events/regular touch points; follow up on opportunities  Manages ongoing client feedback process. This includes the conducting and sharing the outputs of client feedback and its actionable.  Designs/manages delivery of the client planning workshops  Follow up on opportunities with clients to ensure proposals are submitted on time; appropriate expertise is being deployed and deadlines are being met  Acts as a central point of contact for the account team, helping the team across the region engage with the client in strategically defined areas; supports effective communication across the account team – e.g. through developing account communications, newsletters, value reports etc.  MetricsTarget % y-o-y revenue growth from the client,Leads originated by self to contribute towards: New proposal submissions with value of Rs. X | Client wins with a value of Rs XSuccess (conversion) rate of opportunitiesNo. of x-LOS / x-competency propositions taken to clientYoY increase in no. of competencies working with the clientPriority services and new services penetrationImprove the relationship heat map -->assist in developing new relations, conversion from detractor to neutral, and neutral to positive

Mandatory skill sets:

Business Development, Sales, Go to Market, Account Manager

Preferred skill sets:

New Account Management

Years of experience required:

10+ years

Education qualification:

Graduate

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Sales

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovation, Innovative Design {+ 30 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date