Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
OperationsManagement Level
ManagerJob Description & Summary
At PwC, our people in workforce consulting focus on providing consulting services related to human resources, talent management, and organisational development. They analyse client needs, develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce, enhance employee engagement, and drive organisational effectiveness.In HR transformation and technology at PwC, you will focus on providing consulting services related to the overall effectiveness and efficiency of the HR function and related technologies within organisations. You will work closely with clients to assess HR processes, policies, and systems, and provide guidance on HR transformation, technology implementation, and service delivery models. Your work will involve assisting clients in optimising their HR function to align with business objectives and enhance HR service quality.*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "
Job Description & Summary: A career in our Human Resources, within Internal Firm Services, will provide you with the opportunity to make a difference at PwC by helping to fully leverage the skills and talents of all our people. You’ll focus on helping the local offices in driving the Firm’s people strategy, creating a unique people experience for each individual, and supporting our Firm wide values by working with the core competencies that measure and drive individual and Firm wide success in the marketplace.
Our Human Resources teams support initiatives and programmes including, customer support, business operations, data and analytics, technology systems, recruitment services and on-boarding, workforce mobility, contingent workforce, and people and programmes support.
Responsibilities:
Develop and implement an HR technology strategy that aligns with the company's overall business objectives.Evaluate and recommend HR technology solutions to enhance efficiency and productivity.Lead the implementation of new HR systems and tools, ensuring seamless integration with existing systems.Manage system upgrades and enhancements, coordinating with vendors and internal stakeholders.Oversee the day-to-day operation of HR systems, ensuring they are functioning optimally and securely.Troubleshoot and resolve system issues in a timely manner.Ensure data integrity and accuracy within HR systems.Develop and implement data governance policies and procedures.Provide training and support to HR staff and other users on HR technology tools.Collaborate with HR technology vendors to ensure service levels are met and issues are resolved.Develop and maintain HR dashboards and reports to provide insights into key HR metrics.Implement security measures to protect sensitive HR data.Stay abreast of the latest trends, developments, and regulations in HR technology, and ensure compliance with internal policies and external laws and standards.Manage and oversee the HCIM budget, resources, and governance, ensuring compliance, efficiency, and transparency.Providing technical and functional support and guidance to the project team and end-users, and resolving any issues or escalationsDocumenting and updating the project documentation, policies, procedures, and best practices.Mandatory skill sets:
Develop and implement an HR technology strategy, implementation of new HR systems, HR Operations
Preferred skill sets:
Human Resource, stakeholder management
Years of experience required:
7-10 years of experience in HR systems implementation and support
Education qualification:
Bachelor’s degree in computer science/information technology/systems management or related field
MBA in HR / Systems management with experience in HR information system will be preferred
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required: Master of Business Administration, Bachelor DegreeDegrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Human Resource Information Systems (HRIS)Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Coaching, Business Partnering, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, HR Due Diligence, Human Resources (HR) Coaching, Human Resources (HR) Consulting, Human Resources (HR) Metrics, Human Resources (HR) Policies, Human Resources (HR) Project Management, Human Resources (HR) Service Delivery, Human Resources (HR) Technology Roadmap, Human Resources (HR) Technology Solution Architecture, Human Resources (HR) Transformation, Human Resources Management (HRM) {+ 21 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date