Serving as a cornerstone of northern Atlanta’s newest mixed-used community, the Omni Hotel at The Battery Atlanta is the official hotel of the Atlanta Braves and located within steps of SunTrust Park as well as premier office space, the Coca-Cola Roxy music venue and a variety of shopping and dining.
Our luxury hotel features 16 floors with 264 rooms including 28 suites, over 20,000 square feet of meeting space and can accommodate business travelers, families on vacation and everyone in-between. Redefining "live, work, play," we are a proud "play, work, stay" destination and seek to provide an unforgettable experience enhanced by our hotel's elevated pool deck in addition to our Lobby Bar and hotel restaurant.
Job DescriptionTo maintain the highest standards possible for the guest by ensuring quick, efficient, and professional Room Service.
Responsibilities Complete knowledge of service time, menu and specialsPrepare, deliver and serve orders using Moments of ServiceInquire if additional service is neededResponsible for each checkPick up trays and tablesResponsible for set-up, delivery and presentation of amenitiesMust consult with supervisor on any food pick up difficultyAttend all designated staff meetings and training sessionsComplete other duties assigned by managementResponsible for maintenance and cleanliness of room service areasAid guests in locating other areas of the hotel (walk them to the destination if possible)Adhere to cash handling standardsFollow all company policies and procedures; ensure clean uniform and professional personal appearance; maintain confidentiality of proprietary information; protect company assetsFollow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications Qualifications Good communication skills both written and verbalEnthusiastic and friendly with a positive attitudeMust have previous food and beverage experience in fine dining or hotelRoom Service experience is preferredMust be able to work a flexible schedule including weekends and holidaysMinimum high school diplomaOmni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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