The Server Assistant maintains an organized dining room environment and clean stations and equipment which will be used to assist the servers in addressing guests’ needs and requests.  The incumbent should be able to anticipate guests' needs and address them accordingly in order to provide guests with a delightful experience.

\n\n

Duties and Supporting Responsibilities

\n\n\n\tMust possess all required working cards prior to working shifts ( Nevada Health, Tam and Serve Safe)\n\tMust clock in and out as required when working a shift.\n\tMust clock in on time and no earlier or later than the schedule shift unless requested to do so by Management. \n\tCheck assigned station before, during and after shift for proper set up and cleanliness  \n\tResponsible for the completion of designated side work checklists (both opening and closing) \n\tPick-up clean linen for service and drop-off soiled linen for washing to determined area \n\tProvide excellent service at all time to all of our guests \n\tAssist guests courteously and efficiently \n\tSet up and clear tables in accordance with Waldorf Astoria standards\n\tDeliver buckets of ice, amenities and all guest requests into guest rooms & residential units when required\n\tFollow proper room entry etiquette \n\tRetrieve all dirty In room dining tables, trays & equipment from all hotel guest floors, guest rooms and residence units & floors in a timely manner\n\tResponsible for the completion of designated side work checklists (both opening and closing) \n\tEnsure that all silver is polished and spotless\n\tHave an Ipod & radio at all times for immediate assistance of guest requests \n\tAttend all food and beverage training classes when requested to \n\tResponsible for resetting all tables to our standard throughout the shift \n\tAttend daily pre meal/communication meeting \n\tAttend monthly department meeting\n\tProvide Forbes 5 star service to all of our guests\n

Requirements

\n\n\n\tHave a minimum of 1-2 years experience in a luxury fine dining establishment\n\tWilling to work a flexible schedule and holidays\n\tWork in a safe, prudent and organized manner\n\tHave an in-depth knowledge of food and preparation \n\tHave a good knowledge of wine \n\tBe able to relate to all levels of guests and management\n\tHave the ability to handle multiple tasks at one time\n\tHave excellent communication and organization skills \n\tBe able to consistently delight and satisfy our guest \n\tHave the ability to handle guest requests in a detailed manner \n\tReading, writing and oral proficiency in the English language\n\tProfessional appearance and demeanor at all times \n\tMust work as a team player and assist server when needed\n\tAssist with Amenities delivery and preparations\n\tFollow reasonable instructions when prompted by Management\n\tBe energetic and positive \n\tAttend all mandatory meetings/trainings\n\n\n

 

\n\n