As a member of our resort, the primary role would be to assist in garnishing and decorating dishes before serving guests, as well as performing tasks such as ladling soup, tossing salads, portioning pies and desserts, and brewing coffee, based on our hotel's specific practices and size. Remain attentive and responsive to guests' needs during the delivery process, addressing any requests or concerns promptly and courteously. Promptly and accurately deliver Room Service orders to the appropriate rooms, ensuring the food is presented beautifully and meets the guests' expectations. Approach each interaction with guests with a positive and friendly attitude, ensuring excellent customer service throughout the entire dining experience. Report gratuities received following company guidelines and in compliance with federal regulations to maintain transparency and integrity. Complete all assigned side work duties to support the smooth operation of the Room Service department, ensuring a well-organized and efficient workflow. Ensure compliance with any requirements set forth by the ABC board, adhering to alcohol service regulations when delivering alcoholic beverages to guests' rooms. Be a team player and be willing to assist in other positions within the restaurant, such as hosting, food running, or buffet attending, when needed, to support the overall operation and foster a collaborative work environment.
Renaissance Birmingham Ross Bridge Golf Resort and Spa is widely recognized as one of the finest resorts in the Birmingham area and all of central Alabama. Affectionately known as "The Castle", the resort has recently undergone a beautiful renovation, a pool expansion, and the onsite golf course is the fifth-longest course in the world and a
destination for golfers from around the world. The event spaces include 18 event rooms, over 25,000 feet of space, and a capacity of a over 1,000 in the largest room. The resort hosts a wide array of weddings, corporate meetings, social events, and much more!
As part of the PCH Hotels & Resorts portfolio, Ross Bridge part-time associates enjoy a wide array of perks and discounts, including:
Hotel, F&B, golf, and retail discounts throughout the company properties Worldwide travel discounts through Marriott Tuition reimbursement to continue your education or professional development And much more!Join the PCH Hotels & Resorts team, where we believe in providing "hospitality with heart & soul"!