In Room Dining Supervisor
Rosewood Hotels and Resorts
Job Description Role
We are currently looking for an In Room Dining Supervisor to join our In Room Dining team at Rosewood London. The In Room Dining Supervisor is entrusted with supervising all in room dining associates to consistently ensure the delivery of memorable guest experiences.
Key expectations of this roleSupporting the In Room Dining Manager and Assistant In Room Dining Manager in engaging with guests, associates and business partners to meet and exceed their needs.Contributing to the collective commitment of a unique guest experience to create a sense of place. Embracing Rosewood standards to ensure a consistent guest experience delivered by all guest service associates.Answering the telephone to take food and beverage orders and maximising revenue where possible. ProfileExperience at supervisory level within an upscale and refined hotel environment. Paying close attention to detail by not comprising on quality standards.Having a passion for guest service and taking ownership of the guest experience.Being organised and proactive in managing your tasks.
All our associates have the opportunity to live by our culture by being engaging, refined and intuitive in everything they do. Our principles allow a high degree of creativity and empowerment to foster a culture of Relationship Hospitality.
Benefits28 days paid holidays per annum including Bank HolidaysCompany pension scheme and life assurance12 complimentary room nights and F&B discount worldwideCareer development opportunitiesFree meals on dutySeason ticket loan
We are currently looking for an In Room Dining Supervisor to join our In Room Dining team at Rosewood London. The In Room Dining Supervisor is entrusted with supervising all in room dining associates to consistently ensure the delivery of memorable guest experiences.
Key expectations of this roleSupporting the In Room Dining Manager and Assistant In Room Dining Manager in engaging with guests, associates and business partners to meet and exceed their needs.Contributing to the collective commitment of a unique guest experience to create a sense of place. Embracing Rosewood standards to ensure a consistent guest experience delivered by all guest service associates.Answering the telephone to take food and beverage orders and maximising revenue where possible. ProfileExperience at supervisory level within an upscale and refined hotel environment. Paying close attention to detail by not comprising on quality standards.Having a passion for guest service and taking ownership of the guest experience.Being organised and proactive in managing your tasks.
All our associates have the opportunity to live by our culture by being engaging, refined and intuitive in everything they do. Our principles allow a high degree of creativity and empowerment to foster a culture of Relationship Hospitality.
Benefits28 days paid holidays per annum including Bank HolidaysCompany pension scheme and life assurance12 complimentary room nights and F&B discount worldwideCareer development opportunitiesFree meals on dutySeason ticket loan
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