Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Associate

Job Description & Summary

A career in Information Security, within Internal Firm Services, will provide you with the opportunity to develop and support our internal security technologies and services across the entire global and local PwC network. You'll focus on being the forefront of designing, developing, and implementing information technology including hardware, software, and networks that enhance security of internal information and protect our firm's intellectual assets.

Our Information Security Technology and Operations function identifies technology trends and opportunities to build, integrate, and operate technologies throughout the PwC environment. The goal of this team is to lead the development and operations of global enterprise solutions, platforms and technologies that enable PwC professionals to work more efficiently and more securely while delivering the highest level of service to clients.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:

Manage and support M365 environment, focusing on Exchange, SharePoint, and Teams. Ensure efficient communication and collaboration across the organization while adhering to ITIL best practices.

Responsibilities:

• Administer and support M365 services (Exchange Online, SharePoint Online, Teams).

• Troubleshoot issues and provide user support.

• Implement and maintain security and compliance policies.

• Automate tasks with PowerShell scripting and power platform.

• Follow ITIL processes for incident, change, and problem management.

• Monitor performance and drive service improvements.

Mandatory skill sets:

• Strong knowledge of ITIL framework.
• Proficiency in Exchange, SharePoint, Teams, and PowerShell scripting

Preferred skill sets:

• Experience with security and compliance in M365 environments.
• Certifications: Microsoft 365 Certified, ITIL Foundation

Years of experience required:

5-8 years of experience with M365 administration

Education qualification:

Bachelor or equivalents

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor Degree

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Application Programming Interface (API), Web Services

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date