Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description & Summary:-

A career in our Salesforce team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Salesforce. We focus on contributing to PwC’s value proposition of “strategy led and technology enabled”, by aligning our Consulting Solutions’ industry focus with the Salesforce technologies such as Salesforce Platforms, 365, Azure, Power Platform and Power BI.

Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us .

Responsibilities:

· Perform “As-Is” and Fit/Gap analyses to map Salesforce offerings and capabilities to the client business needs.
· Work closely with technical architects to act as the bridge between the business team and developer team.
· Present and lead sessions and requirement workshops, based on Waterfall or Agile Delivery Methods.
· Has sufficient knowledge of the Salesforce platform to make design decisions & propose solutions for requirements based on industry & technology best
practices. Must be able to perform Salesforce configuration tasks.
· Understands and designs integrations of Salesforce with other systems in the landscape.
· Define test cases and lead functional testing to confirm that the solution performs as per the business requirements.
· Ability to create reports and dashboards to visualise system data.
· Good understanding of the Salesforce data model and the ability to support data migration activities.
· Coordinate releases and post Go-Live materials (e.g. training documentation, training sessions etc).
· Salesforce Certified Administrator certification is a must. Other consultant level certifications are a bonus.
· Experience in at least one modelling and diagrammatic tool like Microsoft Visio or Lucid chart.
· Good working knowledge of Microsoft Excel and development support tools like Jira/Trello/Azure DevOps.
· Good communication and interpersonal skills.

Mandatory skill sets-Salesforce BA

Preferred skill sets -Salesforce BA

Years of experience required: 5 to 7 Years

Education qualification: B.Tech/B.E./MCA

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Salesforce (Software)

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date