Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Senior Associate

Job Description & Summary

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.

*Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Responsibilities:

Work closely with project team to understand the requirements, understand the user stories and convert them into Test Scripts (covering both positive and corner/ negative scenarios)

Analyse requirements and prepare a query list. If requirements are unclear, able to ask  meaningful questions that will yield more information and help perform testing effectively

 Participated on the Agile Scrum Meetings and Requirement discussions (user story Walkthrough)

Be able to execute the Test Scripts, record and share the Test Results with internal/ external teams

Be able to create and execute User Acceptance Test Scripts

Be able to perform Manual testing and also have functional knowledge around Automation testing and be able to perform the Automation testing

Understands the various types of testing (phases) and is able to support the test creation and execution - (including but not limited to Smoke Testing, System Integration Testing, Functional Testing, Load & Regression Testing, Sanity Testing)

Be able to work on test management tools like (including but not limited to JIRA/ ALM)

Good communication skills with demonstrated ability to explain complex technical issues to both technical and non-technical teams.

Apart from Salesforce, should be able to test the related Web and Mobile Technologies 

Liaise with the Development team/ leads in identifying and clarifying potential challenges in functionality

Ensure Delivery standards and practises are followed by you

Keep existing certifications up to date in a timely manner (within 1 month) as soon as refresher/maintenance exams become available (Salesforce and other as applicable)

Keep up to date with technical trends and obtain relevant certifications on Salesforce, and other tools as agreed with your line manager (including but not limited to Sales, Service, Community Clouds)

Mandatory skill sets:

Salesforce QA

Preferred skill sets:

Minimum Certifications

Salesforce Administrator

2 or more Superbadges per quarter

Years of experience required:

4 to 7 Years

Education qualification:

B.Tech/B.E.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Salesforce

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date