Your day to day:

Engineer 2nd Line of IN & Voice Service Platforms in a multi-vendor environment. Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for virtualized Service Applications.

With these activities you will have a great impact on our business: In case of incident, assure trouble shooting analysis and all repair actions, including vendor support escalation, in order to achieve service restoration of impacted applications.Perform proactive maintenance activities to prevent incidents and constantly optimize the network, e.g. Daily Walkthroughs and Health checks for Service applications/platforms.   Take corrective measures based on performance management and indicators trend analysis. Assure planned work activities, network rollout, software upgrades and parameter changes ensuring quality of service and avoiding regression on service and platforms functionalities.Assure Service Level Agreements and Service-KPIs with involved internal and external partners.Responsibilities include managing security protocols, conducting risk assessments, and implementing threat mitigation strategies.With these skills you are a great candidate: Good knowledge of SIP protocol, SSL, TCP/IP, SNMP, RedHat Linux and RedHat OpenshiftHands-on experience with Oracle DBs desirableGood knowledge of mobile network architectures 2G/4G/5G, VoLTE, operating virtualized Applications with experience in VMware.Analyse and interpret traces (Wireshark traces, network element traces, logs)Experience with scripting languages and automation tools (e.g. Python, Ansible, Shell, Perl)English (B/C-Level, spoken and written) and German (B-Level preferable, spoken and written)Must have technical / professional qualifications: University degree: faculty of Electronics , Telecommunications and Information Technology1-3 years of experience in Network Operations and Maintenance activitiesGerman (B-Level preferable, spoken and written)Sounds like the perfect job? We’ve got even more to offer: Hybrid way of workingMedical and dental services Life and hospitalization insurance Dedicated employee phone subscription Take control of your benefits and choose any of the below options: meal tickets/private pension/vacation vouchers/cultural vouchers within the budget.Special discounts for gyms and retailers Annual Company Bonus Loyalty ProgrammeOngoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills  You get to work with tried and trusted web-technology Getting in on the ground floor of a technology changing company We let you write your own story: go for a trip, experience new things, have fun and enjoy your 23 vacation days.Special Paternal Program - 4 months of paid paternity leave

We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, color, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status.

 

Worried that you don’t meet all the desired criteria exactly? We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.