Rate of Pay: 17-17.51

SUMMARY OF DUTIES
Provides support for incident management to the Quality Improvement (QI) Department, as well as other agency programs. Responsible for ensuring confidentiality is strictly maintained concerning all agency related information.

ESSENTIAL FUNCTIONS/RESPONSIBILITIES
• Investigation processing, including regular communication verbally and electronically with Quality Improvement Department, OPWDD and the Justice Center
• Data entry using multiple databases for internal (excel) and oversight entities (IRMA, WSIR), including 30 day reporting updates and review of incidents
• Distributes Letter of Determination , Justice Center Investigations, and agency Quality Improvement Investigations
• Maintenance of Quality Improvement records; both paper and electronic records
• Redacts documents
• Assists in gathering supportive documentation for Corrective Action Plans
• Attends and manages the agenda and meeting minutes for IRCI, IRC II, M&M, investigator meetings, Quality Improvement Department meetings, and other meetings as assigned
• Submits application for IRMA user access
• Responsible for recording time worked by punching the time clock at beginning and end of each shift
• Complies with all agency policies and procedures
• Other duties as assigned

MINIMUM QUALIFICATIONS
• High School Diploma and 3 years full time office experience OR
• Equivalent combination of training and experience AND
• Ability to sit for extended periods of time
SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

Why People Inc.?

When you join the People Inc. team, you can make a difference in the lives of people receiving services while also receiving outstanding benefits (generous PTO, PTO buyback, affordable insurances, tuition reimbursement, career mentoring, shift incentives, on-demand pay access and more), consistent schedules and the opportunity to help others move closer to their life goals and dreams. People Inc. is the regions most experienced provider of programs for people with developmental disabilities and other special needs. We understand that working one-on-one with people who have disabilities and helping them in all aspects of daily life takes someone who’s dedicated, caring and compassionate – that’s how we treat our employees.