An Accounting Clerk is responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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\nWhat will I be doing?
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As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
\n\n\n\n\n\tRespond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner\n\tResearch and resolve guest billing disputes in a timely, friendly and efficient manner\n\tPrepare and complete all month-end responsibilities, including but not limited to, preparing reports and setting up late bills\n\tPrepare and post daily receivables from event contracts and balance totals to the General Ledger\n\tCoordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature\n\tReview all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner\n\tPrepare journal entries\n\tAnswer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests (e-mail, facsimile, mail, etc.)\n
What are we looking for?
\n\nAn Accounting Clerk serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
\n\n\n\tPositive attitude\n\tGood communication and people skills\n\tCommitted to delivering a high level of customer service, both internally and externally\n\tExcellent grooming standards\n\tFlexibility to respond to a range of different work situations\n\tAbility to work under pressure\n\tAbility to work on their own or in teams\n\n\nIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
\n\n\n\tKnowledge of hospitality\n\n\n
\nWhat will it be like to work for Hilton?
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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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