Job Title- IND Manager ‐ TS‐Ops Solution Line- TS ‐ Talent Solutions Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time – 12PM to 9PM People Manager role: yes ( mandatory) Required education and certifications critical for the role- Graduate / Postgraduate Required years of experience – 6-8 year of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT THE BUSINESS Aon's human capital business provides leaders with a powerful mix of data, analytics, and advice to help them make better workforce decisions. Aon's human capital business, spanning 2,000 colleagues in more than 30 countries, is home to the firm's rewards, talent assessment, and performance & analytics practices. We apply this expertise, and our market-leading workforce data, to help clients tackle transformational projects. GENERAL DESCRIPTION OF ROLE: Conduct Surveys to collect compensation data from Corporate & Business Firms to help them benchmark the external competitive market, or prevailing rate, for jobs or skill sets that are comparable to those within the organization. Organizations use this data to evaluate their standing vis-a-via other organizations. The process involves analysis of data which includes rigorous auditing of salary data, querying clients for doubts/ clarification, removal of salary outliers keeping in mind the market benchmarks, if any, and finally report generation JOB RESPONSIBILITIES The Colleague provides high quality administration support for internal and external clients by: • Operates as Ops Manager with Strong domain knowledge (understanding of compensation methodology and client products) • Prior experience on Quality assurance/audits. • Experience in handling a team size of 15-20 colleagues. ( Direct TEAM HANDLING IS must) India | Risk and Human Capital Proprietary & Confidential • Performance management, team connects, feedback sharing, SLA adherence and drive team engagement with high engagement scores. • Rewards & Recognition with high penetration. • Stakeholder, inventory, and project management. • Ensuring audits/reviews are completed for all Surveys as per defined frequency. • Regular performance review of quality objectives / targets / metrics to ensure its suitability, adequacy, and effectiveness for internal teams as well as business partners. • Knowledge of compensation benchmarking, incentive programs (short term/ long term) (Preferred) • Lean six Sigma knowledge and continuous improvement mindset. • Learning Agility basis previous experience. • Problem solving skills and time management skills, good with multi-tasking. • Root cause analysis to identify areas of risk and opportunities for process improvement. • Responsible for coaching and mentoring Interns/Jr. analysts and Analysts/Senior Analysts in the team and contributes to training and capability development (Classroom trainings, training material development etc.) • Direct end client communication to resolve issues. • Support consulting assignments (including interfacing with external clients) • Critical to Research & Development capability – insights, marketing collaterals etc SKILLS • Any Graduate – Preferably (BBA, BBE, B. Com, B.Com (H), B.Sc (Maths/Statistics), ‐ • B.A(Maths/Statistics/Economics) • No Regular Postgraduate (MBA/MCA/MA/M.Sc/M.Tech) • No Technical Graduate – B.E/B.Tech • Advanced business communication skills (email and conference calls) and fluent with English language. Should be able to communicate thoughts and ideas verbally coherently and confidently, non‐verbally and in writing. • Should be flexible, keen on taking initiatives, accountable, have a collaborative approach with fellow colleagues, self‐motivator, and leadership qualities. • Quality orientation and eye for details • Highly proficient with MS Excel (Multiple Lookups, NESTED IF, Pivot Table/Pivot Chart • Report and creating charts), PowerPoint and Word including basics of automation (VBA knowledge would be preferred) • Advance Knowledge of Statistic functions like Standard Deviation, Correlation, Variance and Regression • knowledge of Global Compensation (Preferred) • Advanced analytical skills to create insights from data. HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued. #LI-RG2 India | Risk and Human Capital Proprietary & Confidential #LINKEDINTAG 2546558