As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. **I. Job Summary** Administers basic HR functions for a specific employee group. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. + Provides direct support to HR Manager in various areas such as employee relations and engagement, benefits and compensation, policy and procedure compliance, organizational development, and other corporate initiatives. + Investigates help line calls and resolves employee conflicts and/or questions. + Conducts new employee orientations, ensuring all necessary forms and documents are completed and returned. Sets up all necessary personnel files, answers questions, and follows up as needed. + Assists in resolution of employee problems or questions with benefits. + Creates, updates and maintains HR reports including dashboards, SharePoint content and other miscellaneous HR metrics. + Works with the Human Resources Team and Human Resources Manager to assist with the planning, communicating, and tracking of company-wide special events throughout the year. + Works with the Employee Newsletter Team; organizes, plans and produces the company newsletter. **III. Supervisory Responsibilities** This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Required: MBA in HR or equivalent Masters Degree. Experience: Minimum 5 Years **B. Certificates, Licenses, Registrations or Other Requirements** Preferred: SHRM. **C. Other Knowledge, Skills or Abilities Required** HR, people engagement, grievance handling, and reporting experience may be required. **V. Work Environment** Listed below are key points regarding environmental demands and work environment of the job. _Reasonable accommodations may be made_ to enable individuals with disabilities to perform the essential functions of the job. + Normal setting for this job is: office setting. + Flexible working hours / shifts: comfortable to work in night shift. Equal Opportunity Employer: Minority/Female/Disability/Veteran