JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

GENERAL JOB SUMMARY:

Primary Focus: Market position responsible for property management operations in accordance with company policies, procedures and standards. The individual should possess knowledge and skills in property management with extensive emphasis on client and tenant service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Property Management

Coordinate all aspects of property management, including the development of effective relationships with JLL clients and tenants; general property maintenance; implementation capital improvements and financial reporting and record keeping. Specific responsibilities include the following:

· Tenant Move-ins including the preparation of commencement letters and lease administration

· Act as liaison between tenant and construction management and participate in punch list walk-through and follow-up; coordinate finish selections

· Evaluate annually all service contract requirements and oversee property maintenance contracts

· Coordinate repairs, maintenance and site inspections

· Processing of Accounts Payable

· Collections of Accounts Receivables

· Annual budget preparation

· Monthly variance reports, ensuring accurate data updates of any lease changes. Development of a comprehensive capital improvement schedule for each property

· Coordinate operating expense reconciliations with accounting, be knowledgeable of lease provisions

· Supervise maintenance personnel, administrative personnel and assure superior tenant service

Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Does this job have supervisory responsibilities? Yes

Are there individuals who also have supervisory responsibilities (subordinate supervisors) that report to this job? No

What are the names of the departments supervised by this job?

Administrative Assistants in Property Management and Maintenance Technicians

Are there non-supervisory employees who report directly to this job? Yes

How many employees are directly supervised by this job? 2-4

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree (B. A.) from four-year college or university; and related experience and/or training; or equivalent combination of education and experience. Must have a current Real Estate sales license or obtain license within six months of employment. 3-5 years experience in property management.

COMPUTER SKILLS: List all computer skills and programs required for this position.

Microsoft Office; Microsoft Excel; Microsoft Outlook; Yardi Property Management System and other systems as required by client.

COMPETENCIES: The following competencies are required to perform the job successfully: Interpersonal skills; oral communication; written communication; teamwork; diversity; integrity and ethics; organizational support; professionalism; quality of work; observance of safety and security procedures; attendance and punctuality; and dependability.

The individual should demonstrate the following additional competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Tenant Service - Manages difficult or emotional tenant situations; Responds promptly to tenant needs; Solicits tenant feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies tenant feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

CERTIFICATES, LICENSES, REGISTRATIONS:

Real Estate License

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle or feel; and talk or hear. The employee is occasionally required to reach with hands and arms, and may occasionally be required to lift up to 10 pounds. No specific vision abilities are required for this job. The employee is frequently exposed to outside weather conditions and may occasionally be required to climb or balance and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.