Job Seekers, Please send resumes to resumes@hireitpeople.com Short Description:  Support in-house help desk teams.
Complete Description:  This is a part-time 30 hours a week job for a total of 480 hours of work.
II. Role Description and ExperienceAs identified in the Computer Aid, Inc. IT Staff Augmentation Contract Job Titles and Descriptions, the HDS 1 will deliver the following:-Provide service and preventive maintenance activities on element-Exchange/baseline products (products with element exchange service and traditional maintenance philosophies; i.e., terminals, printers, personal computers, etc.).-Read and comprehend technical service manuals and publications.-Knowledge of basic mathematics to read and understand various gauges, meters, and measurement devices.-Takes appropriate use of reference publications and diagnostic aids in resolving technical problems.-Take active role in suggesting peripheral equipment.-Prioritize and schedule own workload.-Needs technical assistance on complex problems-Assist in coordination of changes, upgrades and new products, ensuring systems will operate correctly in current and future environment.-Provide accurate and complete answers to general use and administrative environment questions in a timely manner.-Communicate accurate and useful status updates.-Manage and report time spent on all work activities.-Follow quality standards.-Ability to work in a team environment.-Complete assigned tasks.-Strong communication skills; both written and spoken.-1 to 3 years of field experience.-2 year associates degree or equivalent technical study.

SkillRequired / DesiredAmountof Experience? Evaluate the effectiveness of program data system changesRequired1YearsKnowledge of basic mathematics to read and understand various gauges, meters, and measurement devicesRequired1YearsMakes appropriate use of reference publications and diagnostic aids in resolving technical problemsRequired1YearsTake active role in suggesting peripheral equipmentRequired1YearsCommunicate accurate and useful status updatesRequired1YearsManage and report time spent on all work activitiesRequired1Years