Job Description Summary: Logan Health’s Volunteers Department is seeking an Info Desk Assistant to serve as the first point of contact for visitors, patients, and staff. This role supports department operations by providing exceptional customer service, technical support, and administrative assistance while maintaining a professional and welcoming environment. Key Responsibilities + Provide administrative and technical support, ensuring all tasks are completed accurately and efficiently. + Coordinate and communicate the flow of activity and information within the department. + Exhibit a thorough knowledge of department and organizational policies and procedures. + Perform quality control on completed tasks to ensure standards and customer expectations are met. + Assist with various department activities and provide backup coverage for other staff members as needed. + Maintain professionalism and confidentiality in all tasks and interactions. Qualifications + Skills and Competencies: + Excellent organizational and critical thinking skills. + Ability to set priorities, manage time effectively, and work both independently and as part of a team. + Strong verbal and written communication skills to interact effectively with diverse audiences. + High-level interpersonal skills to manage sensitive and confidential situations tactfully and professionally. + Detail-oriented and self-motivated. + Technical Proficiency: + Proficient in Microsoft Office Suite (Word, Excel, Outlook, etc.). + Willingness to learn additional software as needed. Why Join Us? + Serve in a pivotal role within a supportive and dynamic team environment. + Flexible PRN scheduling to accommodate a variety of work-life needs. + Opportunity to engage with patients, families, and staff in a meaningful and impactful way. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Variable (United States of America) Schedule Details: Please know schedules and shifts are subject to change based on patient care and department/organizational needs. Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Coverage needed for weekday coverage 2pm-8pm and weekends 9am-6pm, 3 days a week. One month is Sunday 9-6 Monday and Tuesday 2-8pm. The next month it is Thursday and Friday 9-6 and Saturdy 2-8pm. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: + Criminal background check + Reference checks + Drug Screening + Health and Immunizations Screening + Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.