About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

Career development with an international company where you can grow the career you dream of.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The role Informatics Technical Lead in the in the Core Diagnostics Division will be a  Client facing delivery and support manager focused on customer satisfaction, effective communication and application deployment.  Also responsible for the direct management and development of a technical team focused on the end-to-end delivery of the AlinIQ Digital Health Applications.

What You’ll Do

Execute project work plans with a focus on timely completion & risk mitigation

Track and report on assigned project aspects on a regular basis

Enforce team compliance with all procedures and systems of record

Develop problem solving guidelines, checklists or other materials to assist team in effectively and proactively addressing customer needs and problems

Revise and keep up to date, all project documents and systems of record

Participate in team and customer meetings effectively

Lead the efficient cost management of your direct team in partnership with local controllers

Lead, direct, evaluate, and develop team members to effectively meet business objectives

Become a trusted advisor to customers

Prioritization and management of customer needs & conflicts, solutions leadership, effective team management and leadership with a continuous improvement mindset

Provide feature/ product enhancement input based on customer feedback

Maintain and assume accountability for a culture of high customer service

 Required Qualifications

•      Bachelors or equivalent Global Qualification, in Computer Science, Information Systems,

    Background

7-10 years’ experience within an Informatics roles, ideally within a Laboratory or Hospital environment3 years experience in a leadership role is essential.Sound understanding of diagnostic laboratory workflows and the use of relevant software technologies in support of the sameDemonstrated hands on technical experience with laboratory information systems, middleware and/or analyzer management systems, inventory management systems and/or clinical decision support systemsStrong leadership skills in coaching, development and growth within the organizationTechnical proficiency with general business applications such as MS Office, MS Project, SmartsheetStrong project Management experience.