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Security Vulnerability Handler 

Responsibilities 

Salesforce - the leader in enterprise cloud computing and #1 on Fortune's "Best Companies to Work For" list - is seeking a Security Vulnerability Handler to join one of the world's leading vulnerability response teams. 

The security vulnerability response team at Salesforce deals with the most challenging problems in information security. The pace and variety of our work creates a unique learning environment, whether you are starting out or have deep security experience. You will be given unique challenges and the tools to solve them, surrounded by exceptional colleagues, and supported by incredibly helpful partner teams. 

Security Vulnerability Handlers are responsible for leading the response to lower severity vulnerabilities and participating in the response to high severity vulnerabilities. Successful vulnerability handlers thrive on challenge, are calm under pressure, and can think on their feet. 

This position is based in our Hyderabad operations center which operates 5 days per week, weekdays only. 

Required Skills 

5-7 (Grade 6) years experience in information security or closely related roles, with direct experience of security vulnerability response. 

Ability to manage and constantly triage multiple security vulnerabilities, differentiating urgent issues from the merely important. 

Ability to stand back from a complex problem, logically assess the facts, and formulate a plan of action - even in the worst of situations. 

Experience managing common types of security vulnerabilities, e.g., OWASP Top 10. 

Familiarity with common threats and issues related to security vulnerabilities, e.g., credential phishing, internal data spillage events, and inadvertent data leaks. 

Application forensics skills, including collecting and analysing code artifacts to assess potential impact if the vulnerability were to be exploited. 

Superior verbal and written communication skills, including the ability to effectively and clearly communicate complex scenarios to non-technical colleagues. 

Exceptional technical basics, including networking fundamentals, common application protocols, system architecture, and basics of software development.

Strong knowledge of web proxy tools and techniques. 

Ability to research and learn unfamiliar technologies quickly, adapting existing knowledge and processes to investigate and resolve security issues.  

Broad information security knowledge, including some familiarity with key regulations and standards relating to security vulnerability response. 

Desired Skills 

Prior experience in a large and complex organization, operating across numerous locations and with a high degree of change. 

Experience reproducing proof of concept exploitation steps. ● Experience judging the priority of a vulnerability based on risk and impact. ● Experience securing applications and infrastructure in Amazon Web Services and similar IaaS / PaaS platforms. 

Deep application security knowledge, with the ability to map an application vulnerability to exploitation indications and relevant investigative techniques. 

Relevant incident response or information security certifications, such as GIAC GWAPT, GIAC GCIH, GIAC GPEN, GIAC GXPN, Offensive Security OSCP.

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