**Description:** **Operational** **§** **Provides technical assistance, advices to hotel management so as to minimise overhead expenses and maximise productivity in all areas.** § Assist authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers. § Coordinates timely repair and return to service any faulty systems or items of equipment. § Establishes and implements procedures to ensure backup of data in any I.S. system. § Rebuilds data corrupted by either hardware or software faults. § Coordinates the timely handling of any software fault reports or enhancement requests. § Sets up emergency procedures to continue the operation of the hotel in the event of system failure. § Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel. § Establishes necessary security measures to prevent unauthorised access to the I.S. systems. § Provides technical assistance to internal and external audit employees. § Works with Sales and Marketing Department and Operational Departments to set up and maintain clean relevant databases for management purpose **Personnel** § Plans and implements effective training programmes for employees in coordination with the HR/Training Manager and Departmental Trainers. § Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. § Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. § Ensures that all employees have a complete understanding of and adhere to employee rules and regulations. § Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. § Feedback the results of the Employee Opinion/Pulse Survey and to ensure that the relevant changes are implemented. **Primary Location:** IN-CT-Raipur **Organization:** Hyatt Raipur **Job Level:** Full-time **Job:** Administrative **Req ID:** RAI000485 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.