SUMMARY

Responsible for managing a team of Cloud Systems Architects and DevOps Engineers in their day-to-day operations in support of a U.S. Department of Defense customer’s AWS Cloud Information Technology (IT) systems.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

Responsible for interfacing with the customer at all levels, serving as technical advisor for Katmai, and helping to translate the customer’s needs into working technical solutions.  Support the design and deployment of current and future architecture, future architectural vision, and migration planning for the cloud architecture. Collaborate with engineering teams to understand customer requirements and develop tailored cloud solutions using AWS. Work closely with customer to help identify and adopt cutting-edge technologies for our client’s infrastructure. Take responsibility for the ideation process, requirement assessment, and consulting processes. Build strong relationships with key stakeholders and decision-makers to drive customer success and satisfaction. Brief customers on current technical status and future changes to the technical infrastructure. Develop and execute strategies, including maintenance of a roadmap and ensuring customer buy-in. Foster a culture of team building, mentoring, and personnel development. Serve as technical liaison between management, engineers, and customers/stakeholders. Assist with employee hiring, disciplinary actions, and performance evaluations. Act as a technical and business consultant to our clients before, during, and after deployment. Maintain regular and punctual attendance. Perform other duties as assigned.

 

SUPERVISORY RESPONSIBILITIES

Lead a team of Architects and DevOps Engineers in day-to-day tasking priorities and work assignments.