Description This is an entry-level (Tier 1 support) role responsible for providing high-quality customer service and technical troubleshooting. The position supports computers, printers, email, phone systems, remote connectivity, video conferencing, and Tier 1 networking. DUTIES AND RESPONSIBILITIES: Ensure the proper day-to-day operation of technology applications and equipment. Provide phone, desk-side, and remote assistance in resolving technology support issues. Assist staff with the installation, configuration, and ongoing usability of desktop computers, laptops, peripheral equipment, and software. Work with vendor support contacts to resolve technical problems with desktop computing equipment and software. Function as Help Desk personnel to assess and resolve user-reported issues, including network, printing, and PC-related concerns. Requirements Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer Hardware, Configuration Management, Deployments Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .