Overview AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health security, financial stability, and personal fulfillment. AARP also produces the nation’s largest circulation publications: AARP The Magazine and AARP Bulletin. Information Technology Services is responsible for AARP enterprise-wide technology and information security functions. Services range from infrastructure design and operations to system and software lifecycle implementations, enabling the mobile workforce and protecting the AARP network, systems, and data. Various technologies and practices are used, including cloud computing, automation, artificial intelligence, and machine learning within highly collaborative Agile teams. Are you a graduate student seeking to put into practice your solid computer science, technology, business, and people skills? Do you have a passion for thinking and acting agilely and implementing ideas that impact the 50+ community? Then, AARP's Information Technology Services (ITS) team is looking for you! The ITS mission is to design, deliver, operate, and promote technology solutions that enable AARP to achieve its goals. As a Technology Intern, you will apply strategic, analytical, and creative thinking to solve challenging technology problems. On any given day, you could be working with Information Technology Engineers, Platform Managers, Business Partners, or IT Executives, focusing on the most important problems that we are trying to solve to ensure we meet the needs of the business and advance the AARP mission to support the 50+. We'll challenge you to think and work in new ways. We are committed to your growth and cultivating your continued learning and development. This paid internship will start in May/June 2025 and end in August. Responsibilities Strategic Applying innovative thinking and problem-solving skills to address data-related challenges within the Information Technology Services department Meeting with key leaders to learn how data science supports the design, delivery, operation, and promotion of technology solutions that enable AARP to achieve its goals Analytical Cleaning, preparing, and analyzing datasets to generate actionable insights for IT-related projects Contributing to interpreting data analysis results and documenting findings in clear, concise reports for stakeholders Design Thinking Learning and applying AARP’s Design Thinking framework to understand user needs and achieve results that align with business objectives Exploring innovative solutions for data science projects, focusing on user-centered outcomes Operational Collaborating with technology stakeholders to deliver data-driven service solutions that improve system security, performance, and availability Applying agile principles and practices while working on IT capability and platform team initiatives Supporting process improvement efforts, including constructing and deploying process-centric Business Process Management (BPM) solutions Developing predictive models using supervised and unsupervised machine learning techniques to solve IT-related challenges, such as predicting ticket escalations or identifying anomalies in system performance Evaluating the performance of machine learning models using appropriate metrics (e.g., R², RMSE, F1 scores) and iterating on model improvements Completing an end-of-internship project that showcases your knowledge and presenting findings to IT leadership Qualifications Currently enrolled in a graduate-level program related to math, statistics, scientific computing, data and analytics, business analytics, marketing, or related field Advanced problem-solving skills using logic and data Critical thinking and analytical skills Ability to articulate complex technical issues to those not as experienced The ideal person will possess the willingness and capacity to learn quickly and apply new knowledge They will also have proven analytical skills, excellent written and oral communication abilities Must be available to participate in the intern program from June to August, working 40 hours a week Advanced user of Excel, PowerPoint, and Word College-level experience with coding practices and languages (such as Java, C/C++, Python, or others) Experience with popular business tools (Windows, Office Professional, Visio, SharePoint, etc.) AARP will not sponsor an employment visa for this position at this time. Additional Requirements Regular and reliable job attendance Exhibit respect and understanding of others to maintain professional relationships In office/open office environment with the ability to work effectively surrounded by moderate noise Hybrid Work Environment AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories. Compensation and Benefits The hourly range is $18 for undergraduates, $21 for graduate students, and $28 for Ph.D. candidates. Internships are non-exempt positions and are not eligible for employee benefits. Equal Employment Opportunity AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.